About this role
Salary: £30,000 - 30,000 per year
Requirements: We require an ITIL Foundation, FITS Practitioner certification, or relevant industry experience.We require at least two years experience in an IT service environment.We seek experience in administration, customer service, or helpdesk support.We require strong organisational skills and excellent attention to detail.We seek excellent communication and interpersonal skills.We require experience with procurement, asset management, and supplier relationships.We require the ability to work independently and collaboratively in a busy environment.We seek a proactive, professional, and customer-focused approach.We require a current UK driving licence and access to a vehicle for occasional travel between sites. Responsibilities: We rely on you to serve as the first point of contact for IT support and help deliver an efficient, professional service to colleagues.We expect you to monitor tickets, escalations, and SLAs, keeping users informed with clear and timely updates.We rely on you to maintain IT asset, stock, licence, warranty, and contract records.We expect you to coordinate equipment movements, hardware audits, and central IT stock.We rely on you to raise purchase orders, process goods received, and support invoice and finance administration.We expect you to liaise with suppliers about orders, repairs, warranties, and contracts.We rely on you to provide administrative support to our Director of IT and IT Service Delivery Manager.We expect you to coordinate onboarding for new IT staff and maintain IT policies, procedures, and guidance.We rely on you to produce service reports and support meetings, projects, and operational planning.We expect you to provide administrative cover and coordination support during periods of leadership absence. Technologies: HardwareSupportITIL More:
We are recruiting an IT Services Administrator for our site-based role in Midsomer Norton, offering a salary of £31,500. In this role, you will support our IT service operations and colleagues.
last updated 39 week of 2026