About this role
Salary: £27,000 - 30,000 per year
Requirements: A graduate in Computing, IT or a related subject, or someone a couple of years into a 1st/2nd line support, IT technician or similar role.Some hands-on experience with Linux, whether at work, at university or on personal projects.Good working knowledge of Windows.A methodical approach: you follow instructions carefully, check your work and document what you did.Genuine drive and curiosity, with the ability to teach yourself new things and want to progress.Good communication skills, including the ability to explain a problem clearly.Nice to have: exposure to Docker, networking or the command line.Nice to have: the ability to read and follow Python code.Nice to have: home lab projects, certifications such as CompTIA, Microsoft or AWS, or other evidence of going the extra mile. Responsibilities: Install and configure our product on Linux servers and Windows PCs.Test each installation end to end to make sure everything works before handover.Keep an eye on live systems and spot when something is not right.Troubleshoot common issues and escalate trickier problems to the development team with clear notes.Help improve the installation guides based on what you learn. Technologies: AIAWSCTODockerSupportLinuxPythonWindowsCloud More:
We are a fast-growing, British-owned AI company based in Shropshire. Our product is an AI virtual assistant that talks naturally with members of the public and is already used by organisations in retail, education, hospitality, automotive and the charity sector to answer questions, take bookings and guide people to the right information. This is a full-time, office-based role in Shrewsbury, and you will work with a development team, AI tools and direct mentoring from our CTO. There is a clear path for progression as the business grows, including the opportunity to step up and lead a team.
last updated 39 week of 2026