About this role
Salary: £28,000 - 28,000 per year
Requirements: Previous experience in an IT Support, Service Desk or Technical Support role would be desirableExperience supporting Windows devices and Microsoft 365Strong troubleshooting and problem solving skillsGreat communication skills and a genuine desire to help peopleExcellent organisation and attention to detailExperience working with ticketing systemsThe ability to prioritise and manage multiple requestsA desire to bring ideas and challenge existing processesExperience with Microsoft Intune would be beneficialExperience with Entra ID / Active Directory would be beneficialExperience with SharePoint would be beneficialExperience with Dynamics 365 or Business Central would be beneficialITIL or Microsoft certifications would be beneficial Responsibilities: Provide first line IT support to colleagues across the business, both in-person and remotelyManage and progress support tickets through to resolutionSupport Microsoft 365, user accounts, permissions and access requestsAdminister joiners, movers and leavers processesPrepare and configure laptops, mobile devices and IT equipmentSupport device management through Microsoft IntuneAssist with Dynamics 365, Business Central and other business applicationsMaintain asset registers, licence records and IT documentationHelp to keep systems secure and compliantIdentify opportunities to improve processes and user experience Technologies: Active DirectorySupportITILMicrosoft 365Microsoft IntuneMobileSharePointWindowsOffice 365 More:
We are looking for a proactive, customer focused IT Support Administrator to join our friendly IT Team on a 12 month fixed term contract. This is a fantastic opportunity for someone who enjoys solving problems, helping people and making technology work smoothly behind the scenes. The role provides first-line technical support and day-to-day IT administration for our employees, with full training provided.
last updated 39 week of 2026