About this role
Salary: £40,000 - 55,000 per year
Requirements: Strong, demonstrable experience with Microsoft IntuneMicrosoft Azure administration experienceHigh-level Microsoft 365 support and administrationMicrosoft Copilot and wider 365 knowledgeExperience working within an IT support environment, with MSP experience preferredExcellent customer-facing communication skillsConfidence to troubleshoot complex issues and take ownershipFull UK driving licence and own vehicleExperience with Halo PSA, Power Apps, Power Automate, or wider networking knowledge is an advantage Responsibilities: Take ownership of more complex first, second, and third line issuesAct as an escalation point for the wider teamLead on Microsoft-centric support and projectsSupport customers and help resolve technical challenges Technologies: AzureCopilotSupportMicrosoft 365Microsoft IntuneSecurityOffice 365Cloud More:
Profiles Personnel is working with an established and growing managed IT and cyber security provider. This is a great opportunity for an experienced Senior IT Support Technician to join our team and make a real impact within a forward-thinking technical environment. The role is suited to someone who enjoys complex technical challenges, supporting customers, and becoming the go-to person when issues become more complicated. The salary is £40K - £55K depending on experience.
last updated 39 week of 2026