About this role
Salary: £25,000 - 30,000 per year
Requirements: Previous experience within an IT Support, Service Desk or similar technical support role.Strong troubleshooting skills across hardware, software and basic networking issues.Experience supporting Microsoft 365 and Windows environments.Excellent communication and customer service skills.A proactive and organised approach to problem solving.The ability to manage multiple priorities effectively.Experience working within ITIL or structured support environments would be advantageous.A full UK driving licence would be beneficial. Responsibilities: Provide 1st and 2nd line IT support, taking ownership of incidents through to resolution.Build, deploy and support laptops, desktops, workstations and mobile devices.Manage user accounts, permissions and access requests.Support Microsoft 365, Windows and other business-critical applications.Assist with the maintenance of server and network infrastructure.Maintain accurate documentation and update support tickets.Support technology rollouts, upgrades and improvement projects.Work closely with users to deliver a high level of customer service. Technologies: HardwareSupportITILMicrosoft 365MobileNetworkWindowsOffice 365 More:
We are a well-established organisation with a multi-site UK presence, offering a varied 1st/2nd line IT support role in Central Bristol with a salary of up to £31,000. This position combines support, systems administration, infrastructure exposure and project work, giving the right person the chance to further develop technical skills within a collaborative environment. We also operate across Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors.
last updated 39 week of 2026