About this role
Salary: £35,000 - 40,000 per year
Requirements: Proven Microsoft Dynamics CRM/D365 experience, ideally in a support or technical roleStrong Power Platform administration and troubleshooting experienceExperience troubleshooting integrationsKnowledge of Power Apps, Power Automate and DataflowsDesirable skills include D365 Customer Insights Journeys, Azure Data Factory, REST APIs, ClickDimensions, DocumentsCorePack, SQL Server and Microsoft Cloud for NonprofitExperience with charity fundraising systems is also valuable Responsibilities: Act as a technical escalation point for Dynamics 365 and Power Platform issuesTake support calls, manage cases and resolve incidents within agreed SLAsDiagnose and troubleshoot complex D365, Power Platform and integration issuesProvide remote consultancy and technical support to clientsInvestigate issues across Power Apps, Power Automate and DataflowsMaintain accurate case notes, time records and work diariesRepresent the company professionally and deliver an exceptional client experience Technologies: AzureCloudCRMSupportRESTSQLOffice 365 More:
We offer a 100% work from home / fully remote role with a salary of £35k- £40k base salary plus awesome benefits. You will join a team where your expertise has a direct impact, acting as a trusted technical partner to clients, tackling varied challenges, providing hands-on consultancy and building lasting relationships. This role will suit someone with experience in a similar Dynamics 365 support or technical position, and we are looking for someone ready to make an impact.
last updated 39 week of 2026