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Helpdesk Analyst @ Gattaca

Parkway 1450, FarehamOnsiteFull-time
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About this role

Salary: £? - ? per year

Requirements: Strong troubleshooting and problem-solving skillsExcellent communication abilitiesAbility to manage and prioritise multiple tasksFamiliarity with retail sector IT systems (an advantage)Capability to work on a rotating shift schedule, including weekends Responsibilities: Provide expert assistance in resolving technical issuesTroubleshoot hardware and software problemsManage and maintain support ticketsEnsure timely and efficient resolution of support requestsCollaborate closely with internal teams to ensure seamless IT operationsDocument and log support activities and resolutionsDeliver high-quality customer service and supportHelp maintain our reputation for excellence Technologies: HardwareSupport More:

We are hiring for our IT support team, where you will help resolve technical issues and support smooth day-to-day operations. This role is focused on delivering high-quality customer service, working closely with internal teams, and maintaining accurate records of support activities and resolutions. We value efficiency, professionalism, and a strong commitment to excellence.

last updated 39 week of 2026

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