About this role
Duty Free Closing Supervisor Availability: Closing: Off Monday & Tuesday, Close Wednesday – Sunday Starting Wage: $18.00 This Supervisor Job Is for You, If You Would Enjoy: · Ensure that all store daily operating procedures are performed on a timely basis as required · Promoting a corporate image of excellence through a strong work ethic, · Leadership by example · Providing the consistent delivery of excellent customer service and store visual presentation · Maximizes sales through the development and supervision of sales associates. · Working at the Phoenix Sky Harbor International Airport Your Team is counting on you as a Retail Supervisor to: · Provide flexibility to work any shift, early morning, any day of the week, including weekends & holidays · Work a full-time schedule Retail Sales Supervisor Key Responsibilities: · Conducts store opening/closing/ shift change procedures. · Provides staff training. · Performs all cash register preparation, float verifications, spot checks, verification of end-of-shift cash reconciliation's, void processing and deposits. · Ensures that money is secured at all times · Ensures that daily counts on cigarettes, phone cards, newspapers, and other items as required are conducted consistently and that any discrepancies are reported immediately to the Operations Manager. · Ensures that staff report to work on time, dressed in clean full uniform, including nametags. · Ensures all sales associates are aware of daily sales targets. · Ensures customers are greeted promptly and served by knowledgeable, well-trained associates. · Demonstrates effective management of customer queuing · Ensure telephones are answered in a consistent business-like manner and are used only for business-related purposes. · Ensures that all staff tardiness and absences are reported to management. · Ensures that sales associates are assigned daily duties and never congregate in the vicinity of the cash desk. · Ensures that staff is aware of procedural changes and/or other latest memorandums. · Ensures that staff are offering an up-sell/add-on sale to each customer. · Has an in depth knowledge of products sold and ensures replenishment and proper rotation of stock on the sales floor. · Ensures all damaged goods are returned to the warehouse properly tagged. · Ensures that housekeeping standards are maintained (i.e. dusting, folding, replacement of burnt light bulbs, sweeping, mopping). · Maintains an ever-vigilant theft and shoplifting awareness and enforces cash register and other policies controlling internal shrink. Required Qualifications: · Consults and helps plan daily activities with General Manager/Operations Manager and other Supervisors; manages the activities of staff. · Provides supervision and support to store staff. · Works with on-site jobbers and sales representatives. · Leadership qualities, interactive, and approachable. · Ability to work in a fast-paced environment Time-management skills and multi-tasking abilities. · Good problem-solving skills. · Can lift up to 50 lbs. Preferred Qualifications: · High School Diploma or equivalent. · One or more years of retail supervisory experience