About this role
• Gather, document, and validate business requirements from stakeholders. • Conduct interviews, workshops, and meetings to understand business processes and challenges. • Translate business needs into clear functional requirements and user stories. • Create process maps, workflows, and business process documentation using industry best practices. • Assist senior Business Analysts with solution design and requirement refinement.
Manufacturing & Inventory Support
• Analyze manufacturing, inventory, warehouse, and supply chain business processes to identify improvement opportunities. • Support initiatives focused on inventory accuracy, production efficiency, and operational excellence. • Assist with inventory reconciliation, cycle count analysis, and inventory reporting. • Understand and document processes related to: • Bills of Materials (BOM) • Production Orders • Inventory Transactions • Material Movements • Warehouse Operations • Purchase Orders • Material Planning
ERP & Systems Support
• Support ERP enhancement projects and system implementations. • Collaborate with technical teams to clarify business requirements. • Assist in preparing functional specifications and business documentation. • Participate in solution reviews and design discussions. • Help identify opportunities to automate manual business processes. Data Analysis & Reporting
• Analyze operational data to identify trends and opportunities. • Build reports and dashboards using Excel and Power BI. • Monitor manufacturing and inventory KPIs. • Prepare recurring business reports for leadership. • Support data validation and quality improvement initiatives. Testing & Implementation
• Prepare User Acceptance Testing (UAT) scenarios and test cases. • Execute functional testing for new system enhancements. • Document testing results and report issues. • Coordinate with developers to resolve defects. • Support software deployments and implementation activities. Documentation & Training
• Create business process documentation and user guides. • Maintain standard operating procedures (SOPs). • Assist with training end users on new system features and business processes. • Ensure documentation remains accurate and up to date. Project Support
• Assist Senior Business Analysts with planning and coordination activities. • Participate in project meetings and status updates. • Track action items and follow up with stakeholders. • Support continuous improvement and digital transformation initiatives.
• Bachelor's degree in: • Industrial Engineering • Supply Chain Management • Operations Management • Information Systems • Management Information Systems • Business Analytics • Computer Science • Engineering • Business Administration • Or a related field
• 0–2 years of relevant experience. • Internship, co-op, capstone, or academic project experience is highly valued. • Strong analytical and problem-solving skills. • Excellent written and verbal communication skills. • Ability to manage multiple priorities in a fast-paced environment. • Strong attention to detail and organizational skills. • Demonstrated willingness to learn new technologies and business processes