About this role
As an Associate, you will play a crucial role in supporting the back-office operations of our BFSI (Banking, Financial Services, and Insurance) division. Your primary focus will be on ensuring smooth and efficient day-to-day operations, maintaining accurate records, and providing excellent administrative support to the team. This is an exciting opportunity to be part of a dynamic and growing organization, where your contributions will directly impact the success of our business.
• Assist in managing and organizing daily back-office operations. • Maintain and update client records, ensuring data accuracy and confidentiality. • Provide administrative support to the BFSI team, including document preparation and filing. • Handle incoming calls, emails, and client inquiries, providing prompt and professional assistance. • Collaborate with other departments to ensure seamless coordination and efficient workflow. • Assist in preparing reports, presentations, and other materials as required. • Conduct research and gather information to support business initiatives. • Maintain a high level of professionalism and confidentiality in all interactions. • Stay updated with industry trends and best practices to enhance operational efficiency. • Perform other ad-hoc duties as assigned by the management.
• Bachelor's degree in Business Administration, Finance, or a related field. • 1-2 years of experience in a back-office or administrative role, preferably in the BFSI industry. • Strong organizational skills and attention to detail. • Excellent communication and interpersonal skills, with the ability to build positive relationships. • Proficiency in MS Office suite, especially Excel and Word. • Knowledge of basic accounting principles and financial concepts is preferred. • Ability to work independently and manage multiple tasks simultaneously. • Strong problem-solving and analytical skills. • Willingness to learn and adapt to new technologies and processes. • A proactive and self-motivated approach to work.