About this role
Manager, Material Support
Job Description: What are your contributions to the team?
• Perform supervisor responsibilities and recommend related actions, for example, hire/fire, disciplinary actions, PMP, training and certifications, work assignments, scheduling vacation, and monitoring attendance • Monitor sustaining activities, projects, and levels of customer service (e.g., performance metrics) for buyer/planner functions and report status, issues, and risks to management on a scheduled basis • Oversee sourcing and vendor selection for aircraft parts, components, material, and/or related services • Meet with vendors and carriers to negotiate contract items, for example, price, delivery, quality, and quantity • Administer vendor and carrier contracts to ensure provision of agreed upon service(s) and/or product(s) • Research and resolve invoice discrepancies, errors, and payment issues • Coordinate with other departments to resolve problems concerning delivery, component discrepancies, and lead times with internal and external suppliers • Review, revise, and/or develop processes and guidelines in support of buyer/planner functions • Perform special projects concerning, for example, inventory, vendor issues, and credit holds • Meet with vendors and carriers to discuss and resolve performance issues, for example, delivery, quality, and quantity • Facilitate team efforts to resolve complex inventory discrepancies to determine root causes of inventory discrepancies and develop recommendations for corrective action • Review, revise, and/or develop processes and guidelines in support of material handling operations • Research and resolve billing discrepancies and related issues • Perform quarterly and annual reviews • May represent department during General Manager or Director's absence