About this role
Great City, Great Work, Great Future! File Quality Reviewer We are looking for a file management superstar with excellent decision making skills, who loves working with the details, and enjoys continuous learning and growth. The NWPD is a mid-sized police department with over 200 employees. We are committed to having a professional and supportive workplace promoting employee equity, wellness, and fulfillment. We are a hard-working and welcoming team focused on doing great work and serving our community. What your key role will beAs the File Quality Reviewer, you will contribute to our continued success by reviewing department files to ensure they are complete, clear, and concise, as well as adhere to policies and procedures. In addition to this, your role includes, but is not limited to: File Management: You?ll review departmental files to ensure Uniform Crime Reporting (UCR) requirements are met and information in the Police Records Information Management Environment (PRIME) is accurate. Adaptability: You?ll have the ability to adapt and manage multiple tasks and details in a fast-paced environment, including the ability to transition to changes in policy and procedures within the Department as well as outside agencies. Attention to Detail: You?ll be happiest when working with the details that support the bigger picture while taking great pride in rolling up your sleeves to get even the smallest of tasks done. Communication: You?ll have excellent communication and active listening skills as well as the ability to convey information clearly and simply while ensuring you understand directions and information. Decision Making: You?ll have strong decision-making skills that allow you to make confident assessments of policies and procedures and apply them accordingly to police files. Team Player: You?ll genuinely enjoy engaging with your teammates to get the work done. You believe in the importance of building and maintaining strong working relationships. Time Management: You?ll manage your time and resources to ensure work is completed efficiently and with minimal supervision. What you bring to this roleYou will have experience and success in many of the following areas: You have completed Grade 12 You have top-notch file management and organizational skills You are motivated, compassionate, and empathetic with a genuine desire to help others You support and promote a diverse, inclusive, and healthy workplace You are confident working with (or learning) Uniform Crime Reporting (UCR), Police Records Information Management Environment (PRIME), and the Canadian Police Information Centre (CPIC) You enjoy problem-solving and applying appropriate judgment You have a passion for (or the desire to learn) about law, including the Criminal Code of Canada and other applicable Federal and Provincial statutes You navigate your role while exercising considerable confidentiality, tact, and diplomacy You pass and maintain a security clearance, including a background check and polygraph What we can offer you An exciting and challenging career Competitive salary and municipal pension plan Vacation and compressed work schedule to foster a flexible work-life balance Option of a hybrid work schedule Learning and development, as well as support with opportunities for personal growth and career development, including online learning Comprehensive extended health and dental benefits, group life insurance, employee and family assistance program, sick leave plan, and maternity leave top up to 6 weeks at 95% Access to onsite fitness facility, free staff parking, and transit subsidy Supportive leaders and co-workers who care about you and your family?s health and wellness Centrally located in the Lower Mainland of British Columbia One block away from the Columbia Skytrain Station A work environment giving you the ability to connect one-on-one with our staff, including police officers, civilian membe