About this role
Education: Secondary (high) school graduation certificate. Tasks: Develop communication strategies. Act as spokesperson for an organization. Answer written and oral inquiries. Assist in the preparation of brochures, reports, newsletters and other material. Address customers' complaints or concerns. Answer inquiries and provide information to customers. Arrange for refunds and credits. Explain the type and cost of services offered. Issue receipts and other forms. Maintain records and statistics. Order office supplies and maintain inventory. Perform general office duties. Receive and log complaints. Receive payments. Sell merchandise. Explain procedures, risks and benefits to clients. Answer clients' inquiries and provide information. Provide estimate of costs. Prepare cost estimates. Computer and technology knowledge: Adobe Experience Manager (AEM). Database software. MS Excel. MS Outlook. MS Windows. MS Word. MS Office. Social Media. Spreadsheet. Google Drive. Electronic mail. Information technology. Simply Accounting. Area of specialization: Communications. Security and safety: Bondable. Criminal record check. Driving record check (abstract). Transportation/travel information: Own transportation. Valid driver's licence. Work conditions and physical capabilities: Attention to detail. Fast-paced environment. Work under pressure. Personal suitability: Punctuality. Client focus. Efficient interpersonal skills. Excellent oral communication. Excellent written communication. Organized. Reliability. Team player. Ability to multitask. Dependability. Honesty. Quick learner. Screening questions: Do you have experience working in this field?. Do you meet the language requirements listed in the job posting for the position (English or French)?. Experience: Experience an asset. Employment terms options: Day. Health benefits: Dental plan. Health care plan. Vision care benefits. Financial benefits: Group insurance benefits. Life insurance. Other benefits: Free parking available. Other benefits.