About this role
Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years. or equivalent experience. Work setting: Hotel, motel, resort. Tasks: Develop and implement policies and procedures for daily operations. Recruit and hire staff. Supervise staff. Conduct performance reviews. Conduct training sessions. Negotiate with clients for the use of facilities. Perform front desk duties. Prepare budgets and monitor revenues and expenses. Enforce policies and procedures. Address customers' complaints or concerns. Assist clients/guests with special needs. Develop and implement business plans. Establish work schedules. Organize and maintain inventory. Work conditions and physical capabilities: Fast-paced environment. Work under pressure. Tight deadlines. Attention to detail. Combination of sitting, standing, walking. Large workload. Personal suitability: Client focus. Efficient interpersonal skills. Excellent oral communication. Excellent written communication. Flexibility. Initiative. Team player. Employment terms options: Early morning. Evening. Experience: 2 years to less than 3 years. Employment terms options: Morning. Day. Weekend. Health benefits: Dental plan. Health care plan. Vision care benefits. Financial benefits: Group insurance benefits. Other benefits: Other benefits.