About this role
Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years. Work site environment: Noisy. Wet/damp. Hot. Outdoors. Work setting: Food service establishment. Coffee shop. On-site customer service. Restaurant. Tasks: Establish methods to meet work schedules. Requisition food and kitchen supplies. Supervise and co-ordinate activities of staff who prepare and portion food. Train staff in job duties, sanitation and safety procedures. Hire food service staff. Ensure that food and service meet quality control standards. Prepare budget and cost estimates. Address customers' complaints or concerns. Maintain records of stock, repairs, sales and wastage. Prepare and submit reports. Prepare food order summaries for chef. Must have knowledge of the establishment's culinary genres. Supervise and check assembly of trays. Supervise and check delivery of food trolleys. Establish work schedules. Supervision: 16-20 people. Certificates, licences, memberships, and courses : Food Safety Certificate. Responsible Beverage Service Certificate. Work conditions and physical capabilities: Fast-paced environment. Work under pressure. Combination of sitting, standing, walking. Standing for extended periods. Bending, crouching, kneeling. Walking. Attention to detail. Personal suitability: Client focus. Efficient interpersonal skills. Excellent oral communication. Flexibility. Team player. Initiative. Dependability. Leadership. Versatility. Screening questions: Are you available for shift or on-call work?. Are you available to start on the date listed in the job posting?. Do you have experience working in this field?. Do you have the required certifications listed in the job posting?. Do you meet the language requirements listed in the job posting for the position (English or French)?. Employment terms options: Evening. Flexible hours. Experience: 3 years to less than 5 years. Employment terms options: Morning. Day. Weekend. Health benefits: Dental plan. Disability benefits. Health care plan. Financial benefits: Gasoline paid. Gratuities. Life insurance. Registered Retirement Savings Plan (RRSP). Other benefits: Free parking available. Learning/training paid by employer. Paid time off (volunteering or personal days). Team building opportunities. Parking available. Variable or compressed work week. Support for persons with disabilities: Applies accessible and inclusive recruitment policies that accommodate persons with disabilities . Support for newcomers and refugees: Assists with immediate settlement needs of newcomers and/or refugees (for example: housing, transportation, storage, childcare, winter clothing, etc.). Supports social and labour market integration of newcomers and/or refugees (for example: facilitating access to community resources, language training, skills training, etc.). Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.) . Support for youths: Participates in a government or community program or initiative that supports youth employment. Offers mentorship, coaching and/or networking opportunities for youth. Provides awareness training to employees to create a welcoming work environment for youth. Support for Indigenous people: Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations . Supports for visible minorities: Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.).