About this role
Education: Secondary (high) school graduation certificate. Work setting: General office. Tasks: Greet people and direct them to contacts or service areas. Provide basic information to clients and the public. Obtain and process information required to provide customer service. Order office supplies. Record and relay information. Schedule and confirm appointments. Send invoices. Maintain work records and logs. Receive and issue payments. Perform clerical duties, such as filing and sorting and distributing mail. Answer telephone and relay telephone calls and messages. Calculate billing charges. Provide directory assistance. Provide emergency services. Relay service to persons with disabilities. Perform data entry. Provide customer service. Computer and technology knowledge: Electronic scheduler. Word processing software. MS Office. Quick Books. Social Media. Database software. Electronic mail. Spreadsheet. MS Access. MS Excel. MS Outlook. MS PowerPoint. MS Word. MS Windows. Simply Accounting. Security and safety: Basic security clearance. Confidential security clearance. Criminal record check. Transportation/travel information: Public transportation is available. Work conditions and physical capabilities: Ability to work independently. Fast-paced environment. Work under pressure. Tight deadlines. Repetitive tasks. Attention to detail. Sitting. Combination of sitting, standing, walking. Personal suitability: Efficient interpersonal skills. Excellent oral communication. Excellent written communication. Flexibility. Organized. Reliability. Team player. Ability to multitask. Time management. Maturity. Screening questions: Are you available to start on the date listed in the job posting?. Experience: No experience (will train). Employment terms options: Day. Support for persons with disabilities: Provides awareness training to employees to create a welcoming work environment for persons with disabilities. Support for newcomers and refugees: Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees . Support for youths: Provides awareness training to employees to create a welcoming work environment for youth. Support for Veterans: Provides awareness training to employees to create a welcoming work environment for Veterans . Support for Indigenous people: Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers . Support for mature workers: Provides staff with awareness training to create a welcoming work environment for mature workers . Supports for visible minorities: Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities.