About this role
The Logistics Coordinator is responsible for managing and optimizing both inbound and outbound freight operations across Group O’s Packaging Solutions division. This role ensures timely, cost-effective, and accurate transportation of goods while maintaining strong relationships with carriers, suppliers, and internal stakeholders. The coordinator plays a key role in cost control, continuous improvement initiatives, and cross-functional collaboration to support operational excellence and profitability. Essential Functions: Freight Management: Coordinate all inbound and outbound shipments using internal and external carrier accounts. Serve as the primary liaison with freight carriers, suppliers, and customers regarding logistics execution and issue resolution. Manage freight claims, loss tracking, and exception handling using Monday.com and carrier systems. Systems & Reporting: Utilize D365, Microsoft Teams, Outlook, and carrier portals to manage logistics workflows and reporting. Maintain and present cost tracking reports, freight spend analysis, and performance metrics. Support inventory-related reporting in collaboration with the Inventory Accountant. Cost Control & Analysis: Monitor freight costs and identify opportunities for savings and efficiency. Provide regular updates and insights to leadership on logistics performance and cost trends. Support carrier selection and rate negotiation processes. Cross-Functional Collaboration: Partner with Strategic Sourcing, Client Services, Purchasing, Warehouse, and Sales teams to align logistics strategies with business needs. Represent the logistics function across the organization and support other divisions as needed. Continuous Improvement: Identify and lead logistics-related CI projects. Set targets, assess impact, and drive execution of initiatives that improve service, cost, and operational performance. 3PL Oversight Coordinate and manage third-party logistics (3PL) facilities to ensure service quality, compliance, and cost-effectiveness. Serve as the primary point of contact for 3PL partners, addressing performance issues and facilitating continuous improvement. Monitor 3PL operations to ensure alignment with Group O standards and client expectations. Other Duties: Maintain visual displays of logistics metrics and performance indicators. Perform other duties as assigned to support business operations. Position type Full time Hybrid role with flexibility to work remotely and on-site. Travel Occasional travel may be required for supplier visits, carrier meetings, or operational support.