About this role
Residential Support Worker
A rewarding opportunity to support adults in a structured residential setting, promoting safety, positive routines and independence. Candidates need safeguarding awareness, empathy and confidence working independently and as part of a team.
This role is official known as a Criminal Justice Project Support Worker
If you’ve also worked in the following roles, we’d also like to hear from you: Support Worker, Housing Support Worker, Community Support Worker, Support Practitioner, Care Support Worker, Supported Housing Worker, Resettlement Support Worker, Criminal Justice Support Worker, Community Support Assistant
Benefits include 27 days’ annual leave pro rata, a birthday day off, 2 volunteer days, employer pension contribution and a healthcare cash plan.
SALARY: £20,422 per annum + Unsocial Hours Payment + Benefits
JOB TYPE: Part-Time, Permanent (Casual hours are also available)
LOCATION: Newcastle upon Tyne, North East England
WORKING HOURS: Average 30 hours per week on a 7-week rota, primarily afternoon/evening and waking-night shifts, with some day shifts.
Shift times include 08:00–16:30, 11:00–23:30, 12:30–00:00, 14:00–23:30, 14:00–00:00, 16:00–23:30, 16:00–00:00 and 23:30–08:30. Additional casual shifts are available; casual hours are flexible and discussed at interview stage
JOB OVERVIEW
This is an opportunity to make a practical difference in a structured residential service supporting adults involved at varying stages of the criminal justice system. The Residential Support Worker helps provide a stable, secure environment from arrival through to move-on.
Working collaboratively with colleagues and external agencies, the Residential Support Worker supports structured activities, safeguarding and positive behaviour while maintaining accurate electronic case records.
The Residential Support Worker also contributes to a clean, safe setting and works with probation, police, health and housing services to support residents’ needs and reintegration.
DUTIES
Your duties as the Residential Support Worker include:
Resident Support: Engage with residents throughout their stayActivity Delivery: Support structured sessions that promote positive routinesRecord Keeping: Maintain clear and accurate electronic case recordsSafety Monitoring: Help maintain a safe, secure and stable environmentAgency Liaison: Work with probation, police, health and housing servicesPolicy Compliance: Follow organisational procedures and confidentiality requirementsTeam Working: Collaborate with colleagues to meet resident needsPractical Tasks: Carry out basic domestic or cooking duties as required
CANDIDATE REQUIREMENTS
Essential
Good numeracy and literacy skillsAn understanding of safeguardingAble to work independently without guidance as well as within a teamAble to work shifts covering evenings, nights, waking nights and weekendsEnthusiastic, imaginative, motivated and committed to working in a challenging environmentEmpathetic, with the tact and discretion to handle confidential and sensitive issuesFully mobile within multi-floor properties that are only accessible by stairsCommitment to safeguarding young people and vulnerable adults and to the requirements of the Prevent Duty and positive promotion of modern British values Desirable
Previous experience of working within a residential settingExperience of working with groups or individuals to support, motivate and change behaviourKnowledge and experience of work within the criminal justice system
BENEFITS
27 days’ annual leave pro rata + birthday day off, with the opportunity to buy additional days2 volunteer daysPension – 5% employee and 5% employer contributionHealthcare cash plan, including 3 x salary life assuranceAnnual salary reviewRefer a friend schemeFree access to an online benefits portal with retail discounts, cycle to work scheme and additional voluntary benefits This role is subject to an Enhanced DBS check
APPLY TODAY…
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JOB REF: AWDO-P15242
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