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Customer Success Engineer @ Bond Williams Limited

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About this role

Salary: £63,000 - 95,000 per year

Requirements: Experience in technical support, service, or hands-on engineeringComfortable working with test equipment and Windows/Linux systemsStrong communication and problem-solving skillsExperience in scientific, imaging, or precision equipment environments is a bonus Responsibilities: Install, commission, and test technical systems on-site and remotelyProvide customer training and ongoing supportDiagnose and resolve hardware and software issuesManage support cases through to resolutionWork with engineering teams on escalationsTravel internationally to customer sites, up to 50% of the time Technologies: HardwareSupportLinuxWindows More:

We are a specialist technology business supporting advanced technical systems used in leading research environments worldwide. This is a varied, customer-facing role with hands-on installation, troubleshooting, training, and global travel, working closely with end users to ensure complex systems perform effectively.

last updated 29 week of 2026

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