About this role
Service Delivery Analyst at DEFEND Limited. Location: Christchurch, Canterbury, New Zealand. Role: supporting delivery, preparing reports, managing communications Requirements: Early-career experience or study in cybersecurity operations or IT service delivery; strong written/verbal communication; comfort with data, reports and dashboards; proactive, organised, customer-first mindset; interest in ITIL and continuous improvement. Category: Information Technology Seniority: Entry Level Tools: ServiceNow, Microsoft 365, Microsoft Excel, Power BI Commitment: Full Time Workplace: Hybrid Languages: English