About this role
Service Delivery Analyst at DEFEND Limited. Location: Auckland, Auckland, New Zealand. Role: supporting delivery, preparing reports, assisting communications Requirements: Early-career exposure to cybersecurity operations or IT service delivery, customer-focused communication, data/reporting comfort, proactive and organised, interest in ITIL and continuous improvement; ServiceNow, Excel, Power BI familiarity helpful. Category: Information Technology Seniority: Entry Level Tools: ServiceNow, Microsoft 365, Excel, Power BI Commitment: Full Time Workplace: Hybrid Languages: English