About this role
Operations Lead - Service Delivery at DEFEND Limited. Location: Wellington, Wellington, New Zealand. Role: managing delivery, leading reviews, coordinating teams Requirements: Experience in cybersecurity operations or MSSP, proven service delivery and cross-team coordination, strong customer engagement and stakeholder management, escalation handling, reporting and service review capability, SOC/NOC and incident response experience. Category: Business Operations Seniority: Mid Level Tools: ServiceNow, ITIL, NIST, CIS, NZISM Commitment: Full Time Workplace: Hybrid Languages: English