About this role
Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years. Work setting: Hotel, motel, resort. Tasks: Develop and implement policies and procedures for daily operations. Supervise staff. Conduct performance reviews. Negotiate with suppliers for the provision of materials and supplies. Conduct training sessions. Negotiate with clients for the use of facilities. Perform front desk duties. Arrange for and oversee maintenance activities. Enforce policies and procedures. Address customers' complaints or concerns. Assist clients/guests with special needs. Establish work schedules. Organize and maintain inventory. Supervision: 5-10 people. Computer and technology knowledge: MS Word. Quick Books. MS Excel. MS Office. MS Outlook. MS Windows. Security and safety: Criminal record check. Personal suitability: Client focus. Efficient interpersonal skills. Excellent oral communication. Excellent written communication. Flexibility. Initiative. Team player. Government programs: Recognized employer. Experience: 2 years to less than 3 years. Employment terms options: Flexible hours. Day.