Company · 702 open roles
Careers at HKT Services Limited
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702 positions at HKT Services Limited
热线销售代表 (Guangzhou, GD, CN)
HKT Services Limited·Guangzhou, GD, CN
工作职责： 主要通过电话外呼的方式销售香港电讯旗下品牌的产品、服务和各项优惠给现有客户或新客户； 与香港个人用户对接，熟悉品牌产品并善于挖掘客户需求，把握与客户沟通的每个机会，提供合适的销售方案； 提高服务质量，准确有效地解答客户咨询，并及时处理和反馈客户意见； 如遇到客户的投诉或查询超越自己的有关权限时，应及时反馈给所属上司； 将客户反馈的各种意见转达给有关部门，以提高服务质量； 遵守既定的工作时间表，遵从公司的政策，规章制度及工作指引； 完成公司制定的销售指标及在合法合规的情况下致力达成客户的要求。 岗位要求： 良好的问题处理能力及电话销售技巧，具有…
Senior Data Analyst/ Business Analyst (Hong Kong, HK, HK)
HKT Services Limited·Hong Kong, HK, HK
Senior Data Analyst/ Business Analyst The Role: We are seeking a highly skilled and experienced Senion Data Analyst/ Business Analyst. In this role, you will be responsible for designing, developing, and maintaining robust, scalable, and high-performance data models that serve as…
Manager (hong kong, HK, HK)
HKT Services Limited·hong kong, HK, HK
Your Role Monitoring the performance of the Service Desk Specialists Preparation of problem logs, status report and call statistics on a weekly basis Keeping the Purchaser informed on request status and priority Properly managing and tracking all incoming inquiries for maintainin…
Data Analytics Solution Engineer (Hong Kong, HK, HK)
HKT Services Limited·Hong Kong, HK, HK
Job Summary Seeking a highly skilled and detail-oriented (Senior) Data Analytics Solution Engineer to join the Data Warehouse Team, with primary responsibility for Oracle, PostgreSQL, SSAS and Power BI Report Server (PBIRS) platform architecture, implementation, and long-term ope…
Production Assistant (Kowloon Bay, HK, HK)
HKT Services Limited·Kowloon Bay, HK, HK
Your New Role: Assist Producer to develop and produce high-quality videos for our TV channels and clients including online videos, branding videos and advertising materials Participate in all stages of video production, from concept brainstorming and research to content design an…
商务高级经理 (Guangzhou, GD, CN)
HKT Services Limited·Guangzhou, GD, CN
About the Role PCCW Global is seeking a talented and motivated Solutions Consultant to join our Mainland China team. In this role, you will partner with regional sales and technical experts to design and deliver innovative solutions that address the fast-growing needs of some of …
Sales Director (Bangkok, 37, TH)
HKT Services Limited·Bangkok, 37, TH
Position Overview We are seeking an ambitious, results-driven commercial leader to drive ad-supported revenue growth and strategic sponsorship deals for Viu. In this role, you will lead end-to-end sales strategies spanning digital media (AVOD), original content integration, high-…
Senior Data Engineer Manager (Hong Kong, HK, HK)
HKT Services Limited·Hong Kong, HK, HK
We are looking for a professional to join our data management team for Viu, an OTT service based in Hong Kong. With over 66 million monthly active users (MAU) and 12 million paid subscribers, Viu is a leading pan-regional OTT video service with a presence across Asia, the Middle …
Senior Account Manager (Hong Kong, HK, HK)
HKT Services Limited·Hong Kong, HK, HK
Your new role Empower enterprises to accelerate their business transformation through capitalizing advance technologies Build rapport and long-term relationship with customers in respective segments, eg. Banking & Finance, MNC, Professional Service, Retail, Hospitality, Const…
Technical Officer (hong kong, HK, HK)
HKT Services Limited·hong kong, HK, HK
Your Role: Responding to Agency IT Service Desk hotline calls, instant messages and emails Responding to the Users’ IT enquiries and providing solutions Opening problems and requesting tickets Monitoring and tracking service requests, including problems reported by the Users Clas…
客户服务高级代表 (Foshan, GD, CN)
HKT Services Limited·Foshan, GD, CN
Your role: Manage customer service hotlines and provide ease of contact service to customers Support customer accounts with effective order management and service coordination Act as the interface for customers and internal working partners in handling commercial products & s…
Technical Officer (hong kong, HK, HK)
HKT Services Limited·hong kong, HK, HK
Job Duties: Provide immediate support to assist teachers and students in resolving computer usage issues Provide technical support to assist teachers and students in computer lessons and IT learning activities Regularly update anti-virus software and scan servers and computers Re…
Technical Officer (hong kong, HK, HK)
HKT Services Limited·hong kong, HK, HK
Job Scopes • Serves as Level 2 support handling the full lifecycle of dispatched tickets via hands-on and remote support. • Performs Move/Add/Change/Delete (MACD) services, patch management, hardware/software deployment, and yearly preventive maintenance. Job Requirement - Higher…
Project Support Officer (hong kong, HK, HK)
HKT Services Limited·hong kong, HK, HK
Job Scopes • Oversee daily helpdesk operations and ensure compliance with all defined SLAs (e.g., First Call Resolution, email response rates, call attendance). • Serve as the escalation point for VIP and VVIP support for trading floor users and senior management. • Govern the Kn…
客戶服務主任 (歡迎保險從業員) (Hong Kong, HK, HK)
HKT Services Limited·Hong Kong, HK, HK
Your role: Handle inbound and written inquiries from customers such as policy application status, product information, claims issues, etc Work closely with internal and external parties to ensure timely and professional service to customers Handle and resolve the problem cases in…
软件经理 (Hong Kong, HK, HK)
HKT Services Limited·Hong Kong, HK, HK
Senior Java Developer Working Location: Foshan, PRC Experience: 5-8 years Key Responsibilities Participate in the design, development, enhancement and support of enterprise applications and digital solutions. Analyze business requirements and translate them into functional and te…
Accountant (Hong Kong, HK, HK)
HKT Services Limited·Hong Kong, HK, HK
Your new role The successful candidate will work in our accounting team in Group Finance. S/he will be responsible for providing accounting support to business units on month-end closing, management reports preparation and analysis, forecasting, annual operating plan as well as a…
IS- Customer Service Representative - English Call Split (Hong Kong, HK, HK)
HKT Services Limited·Hong Kong, HK, HK
Your role Answering incoming calls and WhatsApp inquiries from customers in a call centre environment and assisting with various requests such as golf bookings, dining reservations, travel recommendations, and mobile services Ensuring a pleasant customer experience by providing a…
Assistant Manager, Operations (Hong Kong, HK, HK)
HKT Services Limited·Hong Kong, HK, HK
About the Role We are seeking a dynamic and experienced professional to oversee operational support and drive service excellence for our eMPF business. This role is responsible for managing trustee relationships, enhancing operational processes, leading cross-functional initiativ…
Sales Analysis Executive (Hong Kong, HK, HK)
HKT Services Limited·Hong Kong, HK, HK
Your role Conduct data mining, cleansing, and exploration of structured and unstructured data Identify patterns and create predictive models using AI methods Perform ETL processes, and data mapping activities Develop and maintain both local and cloud database platforms to ensure …
客户服务代表 (Shanghai, SH, CN)
HKT Services Limited·Shanghai, SH, CN
主要职责： 1.通过在线实时聊天方式、电话及邮件，根据客户的需要，将客户的需求与现有的服务相匹配，并向公司的客人提供服务。 2.代表乐园传达友好、关怀和专业的服务态度。 3.以高效的方式处理所有客户查询，并对任何需要升级的情况进行预警。 4.处理票务、酒店和餐饮服务的所有预订，并处理此类预订的付款。 5.在整个服务过程中保持所有客户满意。 6.记录通话性质，以及任何需要跟进的案例细节。 7.收集客户的反馈或更新信息。 职位要求： 1.大专及以上学历（优秀者适当放宽）。 2.有1年酒店或旅游业客户服务或销售经验者优先。 3.打字30+WPM，错误率不超过5…
Manager, Group Insurance Compliance (Hong Kong, HK, HK)
HKT Services Limited·Hong Kong, HK, HK
This role under Group Risk & Regulatory primarily provides regulatory compliance advisory to the insurance agency businesses of HKT Financial Services and ensures the relevant teams to operate in a strict adherence to the applicable legal/ regulatory requirements and internal…
Senior Solutions Analyst (Hong Kong, HK, HK)
HKT Services Limited·Hong Kong, HK, HK
Senior Solution Analyst / IT Business Analyst - JD Working Location: HK – ETT office Experience: 3–8 years’ experience Strong business knowledge and technical background Documentation on Functional specifications and technical specifications Strong SQL knowledge (Oracle) Well com…
Marketing Manager (HK, HK, HK)
HKT Services Limited·HK, HK, HK
Your Role Develop and execute integrated marketing strategies for broadband and fixed-line products to drive revenue and brand growth. Analyze customer needs, market insights and behavioural data to identify opportunities, define target segments and design effective customer jour…