Company · 517 open roles
Careers at Genesys
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517 positions at Genesys
Sr. PS Forward Deployed Engineer
Genesys·Virtual Office (Mexico)
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empa…
Senior Compliance Specialist
Genesys·United States
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empa…
Senior AI Partner Architect
Genesys·8 Locations
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empa…
Labor and Employment Counsel
Genesys·3 Locations
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empa…
Senior AI Architect (Presales)
Genesys·3 Locations
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empa…
Customer Success Director
Genesys·3 Locations
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empa…
Staff Cloud Platform Engineer
Genesys·United Kingdom
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empa…
Senior PS Forward Deployed Engineer
Genesys·Chile
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empa…
Sales Content & Proposal Specialist
Genesys·4 Locations
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empa…
Senior Manager, Development (CRM)
Genesys·3 Locations
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empa…
Analyst - Finance Operations Excellence
Genesys·Manila, Metro Manila, Philippines
Analyst - Finance Operations Excellence at Genesys. Location: Manila, Metro Manila, Philippines. Role: Analyze data, Improve processes, Collaborate with teams Requirements: Bachelor’s degree in Finance, Accounting, Business Admin, Information Systems, Data Analytics or related fi…
Senior Manager, Development (CRM)
Genesys·United States
Senior Manager, Development (CRM) at Genesys. Location: United States. Role: Lead engineering teams, Drive technical strategy, Collaborate with product and stakeholders Requirements: Experience leading software teams in cloud/SaaS; CRM or customer engagement background; strong sy…
VP, Field & Partner Enablement
Genesys·Durham or Menlo Park
VP, Field & Partner Enablement at Genesys. Location: Durham or Menlo Park. Role: define strategy, lead enablement, drive adoption Requirements: 10+ years in Sales Enablement, Partner Enablement, or GTM leadership within SaaS/tech; global responsibility; proven program leadership …
Network Engineer - Operations Reliability
Genesys·United Kingdom
Network Engineer - Operations Reliability at Genesys. Location: United Kingdom. Role: resolving incidents, monitoring platforms, collaborating teams Requirements: 3+ years in network operations or network engineering; bachelor's degree in IT or related field; strong knowledge of …
Lead Developer
Genesys·Chennai, Tamil Nadu, India
Lead Developer at Genesys. Location: Chennai, Tamil Nadu, India. Role: Lead projects, Mentor team, Design data pipelines Requirements: 8 years data engineering/warehousing; 4+ years Snowflake; expert SQL; Python or JavaScript; experience with Snowpipe, dbt, Streams, Tasks; leader…
Revenue Analyst
Genesys·Manila, Metro Manila, Philippines
Revenue Analyst at Genesys. Location: Manila, Metro Manila, Philippines. Role: review revenue data, coordinate revenue close Requirements: 5+ years accounting or audit; 2–3 years revenue accounting; ASC 606/IFRS 15; Bachelor's in accounting/finance; advanced Excel; experience wit…
Revenue Analyst
Genesys·Manila, Metro Manila, Philippines
Revenue Analyst at Genesys. Location: Manila, Metro Manila, Philippines. Role: recognize revenue, update contracts, prepare journal Requirements: 5+ years accounting/audit experience with 2–3 years revenue accounting; knowledge of ASC 606 or IFRS 15; bachelor’s degree in accounti…
Business Development Representative
Genesys·London, England, United Kingdom
Business Development Representative at Genesys. Location: London, England, United Kingdom. Role: Generate pipeline, Identify accounts, Qualify leads Requirements: 2–3 years in SaaS or technology sales; proven outbound prospecting; strong communication; organized; comfortable with…
Senior Director, Sales Transformation
Genesys·Menlo Park, California, United States
Senior Director, Sales Transformation at Genesys. Location: Menlo Park, California, United States. Role: Leading AI strategy, Overseeing CRM transformation, Managing sales technology Requirements: 15+ years in leadership roles in SaaS; deep knowledge of sales operations and trans…
Senior Operations Reliability Engineer – Enterprise Platforms and Tools
Genesys·United Kingdom
Senior Operations Reliability Engineer – Enterprise Platforms and Tools at Genesys. Location: United Kingdom. Role: Monitor observability, Triage incidents, Automate remediation Requirements: 5+ years in enterprise platform operations; hands-on with Jira/Confluence/Figma/Lucid; s…
Billing / Credit & Collections Senior Manager
Genesys·United States
Billing / Credit & Collections Senior Manager at Genesys. Location: United States. Role: driving orders, billing operations, leading teams Requirements: Lead order management and billing ops; 10+ years in order-to-cash; SaaS; SOX/compliance; cross-functional leadership. Category:…
Staff Cloud Platform Engineer
Genesys·United Kingdom
Staff Cloud Platform Engineer at Genesys. Location: United Kingdom. Role: Architecting platforms, Designing pipelines, Mentoring engineers Requirements: Experience building scalable AWS cloud platforms, IaC with Terraform, CI/CD, Python/JavaScript, and cross-team leadership. Cate…
Senior Revenue Accountant
Genesys·North Carolina or Indiana
Senior Revenue Accountant at Genesys. Location: North Carolina or Indiana. Role: record revenue, reconcile accounts, prepare journal entries Requirements: 2-3 years revenue recognition experience; BS in accounting/finance; ASC 606 knowledge; proficient in Excel; RevPro, Workday e…
Senior Software Engineer
Genesys·Indianapolis, Indiana, United States
Senior Software Engineer at Genesys. Location: Indianapolis, Indiana, United States. Role: Contribute microservices, Design features, Integrate AWS Requirements: Java backend development, unit/integration tests, distributed systems, Linux, Git; BS in CS or related field. Category…