About this role
Senior Operations Reliability Engineer – Enterprise Platforms and Tools at Genesys. Location: United Kingdom. Role: Monitor observability, Triage incidents, Automate remediation Requirements: 5+ years in enterprise platform operations; hands-on with Jira/Confluence/Figma/Lucid; scripting (PowerShell/Python); ITIL/ServiceNow familiarity; strong troubleshooting and communication. Category: Engineering Seniority: Mid Level Tools: Jira, Confluence, Figma, Lucid, PowerShell, Python, SQL Server, IIS, Apache, ServiceNow, Power Automate Commitment: Full Time Workplace: Remote Languages: English