Company · 517 open roles
Careers at Genesys
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517 positions at Genesys
Software Engineer – Test Automation
Genesys·2 Locations
Be the one building AI-powered experiences where they matter most At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized…
Senior Account Executive
Genesys·Auckland (Flexible)
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empa…
Business Development Representative
Genesys·Stockholm or Sweden
Business Development Representative at Genesys. Location: Stockholm or Sweden. Role: generating pipeline, engaging prospects, qualifying leads Requirements: 2–3 years in BDR/SDR or sales within SaaS/technology, fluent Swedish and professional English, proven outbound pipeline gen…
Director, HR Shared Services
Genesys·3 Locations
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empa…
Sr. Salesforce Developer
Genesys·Ontario or Alberta or British Columbia or Toronto
Sr. Salesforce Developer at Genesys. Location: Ontario or Alberta or British Columbia or Toronto. Role: designing solutions, developing integrations, maintaining code Requirements: 5+ years Salesforce development experience with Apex, SOQL, LWC, Flows, and integrations; experienc…
Sr. Analyst Reconciliation, Global Expense Management (FSSC)
Genesys·Manila (Flexible)
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empa…
Talent Acquisition Administrator - APAC
Genesys·Chennai (Flexible)
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empa…
Incident Communications Manager
Genesys·Manila (Flexible)
Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized…
AI Architect
Genesys·New York or California or Texas or Florida
AI Architect at Genesys. Location: New York or California or Texas or Florida. Role: designing solutions, supporting presales, building integrations Requirements: Hands-on AI architecture for customer experience, familiarity with LLMs, retrieval-based systems, RESTful APIs, Pytho…
Director, AI & Experience Orchestration Sales
Genesys·United Kingdom
Director, AI & Experience Orchestration Sales at Genesys. Location: United Kingdom. Role: leading team, coaching sellers, driving sales Requirements: Bachelor's degree or equivalent, 10+ years enterprise software sales (AI/experience orchestration preferred), 5+ years people mana…
Principal Product Manager, Platform Foundations
Genesys·Ireland
Principal Product Manager, Platform Foundations at Genesys. Location: Ireland. Role: defining roadmap, building experiences, engaging customers Requirements: 8+ years product management experience in enterprise SaaS/cloud/platforms; strong technical fluency with APIs, microservic…
Senior Manager, Order Management (Revenue Operations)
Genesys·4 Locations
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empa…
Product Marketing Principal
Genesys·3 Locations
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empa…
Principal Solution Consultant
Genesys·3 Locations
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empa…
VP, Field & Partner Enablement
Genesys·2 Locations
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empa…
Senior Software Engineer
Genesys·3 Locations
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empa…
Sales Assistant Brazil
Genesys·Sao Paulo (Flexible)
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empa…
Business Finance Manager
Genesys·2 Locations
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empa…
Security & Audit Solution Architect
Genesys·India
Security & Audit Solution Architect at Genesys. Location: India. Role: Lead discussions, Defend posture, Explain controls Requirements: Security SME with AWS cloud security, audit operations, IAM, encryption, logging and incident response; strong communication in English. Categor…
Vice President, Global AI Sales Specialists
Genesys·North Carolina or Boston or Virginia or Texas or Menlo Park or Indianapolis
Vice President, Global AI Sales Specialists at Genesys. Location: North Carolina or Boston or Virginia or Texas or Menlo Park or Indianapolis. Role: Define strategy, Lead teams, Drive revenue Requirements: 10+ years enterprise sales leadership; global matrixed teams; AI/customer …
Sr. Customer Success Manager
Genesys·Tokyo, Japan
Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized…
Senior Solution Consultant
Genesys·2 Locations
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empa…
Staff Platform Engineer – Enterprise Collaboration and Tools
Genesys·Chennai (Flexible)
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empa…
Senior Solution Consultant
Genesys·Santiago, Chile
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empa…