About this role
Job summary
The Medicine and Emergency Care Board at Newcastle Hospitals Trust, consists of a range of specialities including Emergency Department/UTC, Medicine, Renal Services, Rheumatology, Dermatology, Diabetes, Immunology and General Internal Medicine. The board are entering an exciting new era for our administration workforce. We are looking for a talented individual who wish to pursue a career in this area.
The Board are committed and proud to offer staff career development. The board have a clearly mapped career progression for our administrative staff and promote development and training opportunities
We are looking for a conscientious individual with an enthusiastic outlook to fulfil the role of Departmental Secretary for Medicine & Emergency Care Board based at Freeman Hospital. Offering a full efficient administration and secretarial service to our Management Team within the Board this role is crucial in ensuring we are able to offer the highest level of patient care and management.
Interview Date Wednesday 08 July 2026 37 Hours 30 Minutes/Week You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy
NO AGENCIES PLEASE
Main duties of the job
Main duties of the role:
One to one administration/secretarial support to Assistant Director of Operations and wider management team Audio typing and proof reading Answering patient telephone enquiries Diary management Other administration duties Data entry
Detailed job description:
Working with Board PA to provide a comprehensive support service to Management Team, Matrons, and other clinical members of the team i.e. Clinical Directors Communicating with other Board Admin and Trust Support Services. Provide cover for PA/Personal Secretary within the Board as required
We actively encourage candidates to contact the department before or after submitting their application to ask questions or to arrange a visit to support any queries you may have.
About us
As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.
With around 2 million contacts with patients every year, we deliver care from:
Royal Victoria Infirmary (RVI) Freeman Hospital Newcastle Dental Hospital Cramlington Manor Walks Urgent treatment centres Newcastle Fertility Centre Northern Centre for Cancer Care, North Cumbria Northern Genetics Service These include a range of flagship services which deliver cutting-edge care (supported by state-of-the-art diagnostic services in both radiology and pathology) and are a catalyst for innovation to support pioneering clinical practice in the NHS.
We also have offices at Regent Point in Gosforth and community sites.
Please see attached information on what Staff Benefits we have to offer at our Trust under 'Documents to download' or 'Supporting documents'.
For further information on The Newcastle upon Tyne Hospitals NHS Foundation Trust please visit: Careers | Newcastle Hospitals | NHS | Newcastle Hospitals and Newcastle Hospitals NHS Foundation Trust
Job description Job responsibilities
The successful candidate will have the motivational skills to integrate well with the existing teams and demonstrate true organisational skills. Applicants will be reliable whilst having a flexible working approach in supporting systems and their functions. The post holder will have a genuine desire to provide a quality administration service for patients with a clear understanding of patient confidentiality. The role has lots of variety and ad-hoc demands and the post holder must possess excellent time management and planning skills.
Provide secretarial support to the Board of Medicine & Emergency Care management team, to include Clinical Directors, Assistant Director of Operations, Operational Service Managers and Matrons under the daily supervision of the Board PA/Personal Secretary. To deputise for the Board PA/Personal Secretary and provide secretarial support to consultants and their teams where required. Contribute to a comprehensive, efficient and effective secretarial administrative service. Liaise with other departments and external agencies. To support the Directorate Secretary in the organisation and minuting of meetings and events on a Trust wide basis.
Person Specification
Qualifications & Education Essential
Good standard of English Language / Maths at GCSE grade 4 and above or equivalent experience and in-depth knowledge of office administrative procedures and practices NVQ Level 3 in Administration or equivalent experience
Knowledge & Experience Essential
Good level of experience in an administrative role Working knowledge of Microsoft Office and ability to use NHS computerised systems, ERA systems and ESR
Desirable
Previous NHS Experience in Admin Experience at Secretarial level
Skills & Abilities Essential
Good communication skills and interpersonal skills Good organisational skills with the ability to prioritise workload and met deadlines Able to work effectively as part of a multidisciplinary team Ability to make decisions High level of accuracy and presentation
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name The Newcastle upon Tyne Hospitals NHS Foundation Trust
Address Royal Victoria Infirmary
317 02 Royal Victoria Infirmary
NE1 4LP
United Kingdom
Employer's website https://careers.nuth.nhs.uk/why-us (Opens in a new tab)