About this role
Job summary
An opportunity has arisen for a Child Health Information Officer working in our established Child Health Information Team based at Geoffrey Rhodes Centre.
To be successful as a Child Health Information Officer, candidates should be professional, polite, and attentive while also being accurate. They should be well organised and efficient, willing to meet each challenge directly.
A Child Health officer must have experience of using SystmOne and Microsoft Office applications. Most importantly, Child Health officer should have the ability to maintain accurate and timely information whilst identifying and correcting data quality issue accurately.
If feel you can meet the challenge of this role we welcome your application.
Interview Date Thursday 09 July 2026 22 Hours 30 Minutes/Week You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy
NO AGENCIES PLEASE
Main duties of the job
o Utilise tracing databases to locate movements in and out of the area.o Liaise with external child health teams and internal 0-19 colleagues.o Answering and dealing effectively with queries via telephone and email.o Understanding the importance of dealing with confidential records
About us
As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.
With around 2 million contacts with patients every year, we deliver care from:
Royal Victoria Infirmary (RVI) Freeman Hospital Newcastle Dental Hospital Cramlington Manor Walks Urgent treatment centres Newcastle Fertility Centre Northern Centre for Cancer Care, North Cumbria Northern Genetics Service These include a range of flagship services which deliver cutting-edge care (supported by state-of-the-art diagnostic services in both radiology and pathology) and are a catalyst for innovation to support pioneering clinical practice in the NHS.
We also have offices at Regent Point in Gosforth and community sites.
Please see attached information on what Staff Benefits we have to offer at our Trust under 'Documents to download' or 'Supporting documents'.
For further information on The Newcastle upon Tyne Hospitals NHS Foundation Trust please visit: Careers | Newcastle Hospitals | NHS | Newcastle Hospitals and Newcastle Hospitals NHS Foundation Trust
Job description Job responsibilities
To support and contribute to the delivery of a Child Health Information Service across Newcastle upon Tyne To update childrens electronic records by entering child health information onto the SystmOne database in an accurate and timely manner.
Person Specification
KNOWLEDGE Essential
oAbility to identify and correct data quality issues oAbility to understand and adhere to a range of working procedures oAbility to work on a range of different tasks oAbility to prioritise workload oAbility to work to challenging deadlines
Desirable
oExperience of dealing with queries form health professionals
SKILLS Essential
oComprehensive knowledge of SystmOne Child Health module oAdvanced keyboard skills, particularly SystmOne shortcuts oUse of tracing databases to track and trace children oAbility to plan, prioritise own and delegated work tasks and activities oUse of a range of computer software packages including MS Word, Outlook Excel, Powerpoint and NHS.Net email oSafe and responsible use of physical resources including scanner, printers and Paragon Pressure Sealer oAbility to be responsible for own development, identifying training needs, set personal objectives and attend appropriate training as agreed by line manager
Desirable
oUse of Exeter System
EXPERIENCE Essential
oSystmOne Child Health module oWorking within a Child Health Information Service or similar team oUnderstanding of issues relating to confidentiality and security of patient information oExperience of team working
QUALIFICATIONS Essential
oNVQ Level 3 in appropriate subject or equivalent Child Health Information Service experience oGood literacy and numeracy skills
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name The Newcastle upon Tyne Hospitals NHS Foundation Trust
Address Trustwide
317 Trustwide
NE1 4LP
United Kingdom
Employer's website https://careers.nuth.nhs.uk/why-us (Opens in a new tab)