About this role
Job summary
To be responsible for having all relevant documentation available for patients participating in the Bowel Cancer Screening Programme (BCSP). Ensure all databases and Patient Administration System (PAS) are maintained accurately. Retrieving patient's case notes, distributing, filing and maintaining accurate records throughout the screening process. To perform any other duties as allocated by the Programme Manager / Senior Specialist Screening Practitioner / Senior Co-ordinator including monitoring and assisting with demand and capacity planning within the Programme.
Main duties of the job
To ensure that systems and processes are in place to enable the national targets to be met as part of the National Bowel Cancer Screening Programme.
To work in collaboration with the Bowel Cancer Screening Programme Manager and Senior Co-ordinator, providing assistance and cross cover for the daily operational management of the BSCP service.
The post holder will be responsible for the daily operational management of the service ensuring call up, capacity and utilisation of colonoscopy sessions.
To establish and develop administrative procedures in order to provide a seamless service.
To be responsible for ensuring effective communication systems are in place with the National Bowel Cancer Screening Centre and to be the main point of contact for all enquiries in relation to the Bowel Cancer Screening Programme.
To be responsible for the co-ordination and administration of the Bowel Cancer Screening Centre programme, managing Shropshire and Welsh residents who have been invited to enter the Bowel Cancer Screening Programme.
The post holder is expected to work accurately under pressure with the ability to manage and prioritise their own workload; providing and receiving complex information which may require tact, diplomacy and persuasive skills as there may be barriers to understanding either due to a cultural difference or knowledge of the process.
About us
Our Poppy's Promise Commitment
We believe that compassionate care sits at the heart of everything we do. Every member of our team -- clinical or non-clinical -- plays a vital role in ensuring that patients, families, and colleagues are treated with dignity, empathy, and respect at all times.
We expect all staff to demonstrate compassion not only through their words, but through their actions: by listening attentively, communicating clearly and kindly, and recognising individual needs, feelings, and circumstances of those in our care.
Effective communication is central to safe and high-quality healthcare. We value colleagues who take the time to understand others, explain information in a meaningful way, and respond to concerns with patience and understanding.
By joining our team, you are committing to uphold these values -- ensuring that every patient feels heard, respected, and valued, and that compassion is embedded in every interaction, every day.
Hospital Transformation Programme (HTP)
Our Service will relocate to The Royal Shrewsbury Hospital in 2028 as part of HTP. This move will bring specialist services together in a modern, purpose-built facility to improve patient care and team experience.
We are actively recruiting, and successful candidates will be expected to move with the Service in early 2028. The relocation will follow a formal management of change process, including full consultation and support for staff.
View full details of HTP
Job description Job responsibilities
For full duties and responsibilities please refer to the attached document entitled Candidate Job Pack
Person Specification
Qualifications Essential
Knowledge of Microsoft packages e.g. PowerPoint, Word, Excel and other IT skills acquired through training and practical experience 4 GCSE (C and above or equivalent including Maths and English Language) RSA Stage 3 Typewriting, word processing (or equivalent)
Desirable
ECDL/Microsoft package qualification NVQ 3 Business / Admin
Knowledge, Behavious and Experience Essential
Knowledge of good practise and system of work within Admin or Secretarial field Understanding of confidentiality / data protection issues Knowledge of NHS policies Experience of supervising staff Experience of demand and capacity modelling
Desirable
Experience of rota's Working accurately under pressure
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name The Shrewsbury and Telford Hospital NHS Trust
Address William Farr House
Mytton Oak Road
Shrewsbury
SY3 8XL
United Kingdom
Employer's website http://www.sath.nhs.uk/ (Opens in a new tab)