About this role
Job summary
We are looking for a Junior Operations Manager to join our team at the Community Diagnostic Centre.
The role is central to keeping Hollinswood House and the Community Diagnostic Centre running smoothly each day. Using your excellent leadership and communication skills you'll guide the teams, solve problems and help the Centre meet its goals. You'll also lead the reception team, support staff across the Centre and help create a positive experience for our patients.
This is a great opportunity for someone who enjoys working with people, staying organised and making a real difference to how services are delivered.
Main duties of the job
The post holder will work closely with the Community Diagnostic Centre and Projects Manager to ensure efficient and effective management of all resources in order to deliver safe, high quality and effective clinical services in an environment of continuous improvement. Working closely with the Leads for CDC services in Hollinswood House (HWH), the post holder is responsible for supporting the management of the business activities of the service area to ensure delivery of its strategic and operational objectives in line with the Operational Plan. The post holder will manage the day-to-day running of the HWH site, liaising with appropriate services as departments, as necessary. The post holder will line manage the CDC Reception Team, and support the other service's Teams as a point of contact.
About us
Our Poppy's Promise Commitment
We believe that compassionate care sits at the heart of everything we do. Every member of our team -- clinical or non-clinical -- plays a vital role in ensuring that patients, families, and colleagues are treated with dignity, empathy, and respect at all times.
We expect all staff to demonstrate compassion not only through their words, but through their actions: by listening attentively, communicating clearly and kindly, and recognising individual needs, feelings, and circumstances of those in our care.
Effective communication is central to safe and high-quality healthcare. We value colleagues who take the time to understand others, explain information in a meaningful way, and respond to concerns with patience and understanding.
By joining our team, you are committing to uphold these values -- ensuring that every patient feels heard, respected, and valued, and that compassion is embedded in every interaction, every day.
Job description Job responsibilities
For full duties and responsibilities please refer to the attached document entitled Job Description.
Person Specification
Education and Qualifications Essential
Degree level education or equivalent professional qualification or experience Evidence of professional management development
Management experience Essential
Experience of working at a management or professional level (equivalent to Postgraduate Diploma) in the acute sector Experience of managing teams
Desirable
Successful management of budget
Specialist knowledge, skills and experience Essential
Strong leadership skills Ability to manage a range of staff groups/professions to deliver objectives and targets Advanced decision-making skills
Desirable
Ability to manage complex change projects Knowledge of quality improvement tools and methodology
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name The Shrewsbury and Telford Hospital NHS Trust
Address Community Diagnostic Centre, Telford
Hollinswood House, Stafford Court, Stafford Park 1
Telford
TF3 3DD
United Kingdom
Employer's website http://www.sath.nhs.uk/ (Opens in a new tab)