About this role
Job summary
An exciting opportunity has arisen for a part time enthusiastic, motivated and experienced Ward Clerk to join our team on Ward 3 Great North Children's Hospital.
We are looking for a dedicated, compassionate and approachable individual who will complement our team.
Our team is looking for a candidate who is reliable and highly organised individual who has excellent communication skills. You must also be able to demonstrate an adaptable, enthusiastic approach to your work, and the ability to manage your workload with various competing demands for your attention within a busy clinical area. The ideal candidate will have previous clerical experience along with excellent communication and IT Skills.
You should be able to work within departmental guidelines in compliance with government legislation and Trust policies and procedures. You should be able to manage your time effectively and have good organisational skills.
Interview Date Thursday 16 July 2026 37 Hours 30 Minutes/Week You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy. NO AGENCIES PLEASE
Main duties of the job
This is a key role within the team involving all aspects of administrative work from reception/telephone duties to preparation of patient documentation for admission/discharge, ensuring the smooth running of the service. As a valued member of the team, you will benefit from working in a supportive environment as part of wide multidisciplinary team.
What we are looking for:
Previous administrative or reception experience (NHS or healthcare setting desirable but not essential) Excellent interpersonal and communication skills Strong attention to detail and ability to work under pressure Confident in using IT systems and Microsoft Office applications Ability to work as part of a team and independently A friendly, calm, and professional manner, especially in sensitive situations
About us
As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.
With around 2 million contacts with patients every year, we deliver care from:
Royal Victoria Infirmary (RVI) Freeman Hospital Newcastle Dental Hospital Cramlington Manor Walks Urgent treatment centres Newcastle Fertility Centre Northern Centre for Cancer Care, North Cumbria Northern Genetics Service These include a range of flagship services which deliver cutting-edge care (supported by state-of-the-art diagnostic services in both radiology and pathology) and are a catalyst for innovation to support pioneering clinical practice in the NHS.
We also have offices at Regent Point in Gosforth and community sites.
Please see attached information on what Staff Benefits we have to offer at our Trust under 'Documents to download' or 'Supporting documents'.
For further information on The Newcastle upon Tyne Hospitals NHS Foundation Trust please visit: Careers | Newcastle Hospitals | NHS | Newcastle Hospitals and Newcastle Hospitals NHS Foundation Trust
Job description Job responsibilities
Ward 3 complies of a 10 bedSpecialist unit, we are aninternationally renowned Haematopoietic stem cell transplant unit at the Great North Childrens Hospital, where we care forchildren from birth to 19 years with a wide range of immunological, haematology oncology and haemoglobinopathy diseases where haematopoietic stem cell (blood and marrow) transplants are the best and most successful forms of treatment.All the diseases we treat are life threatening, and we are proud to be one of only two centres in the UK specialising in this field of transplantation (the other being Great Ormond Street).Patients come to us for treatment from all over the world our catchment area within the UK covers everywhere north of Birmingham, Scotland,Walesand all of Ireland. This means that our nurses develop excellent communication skills with patients from a diverse range of cultures and backgrounds.
To provide and maintain efficient and effective administrative support to the Ward Sister/ Charge Nurse and multidisciplinary team. Contribute to the delivery of a consistently high standard of patient care as part of the multi-disciplinary team. Ensures case notes, investigations, X-rays and results are available for new admissions, ward rounds and multi-disciplinary team meetings. To ensure that case notes are correctly maintained following departmental guidelines and compliance with legislation (Caldicott Guidelines etc).Ensuring PAS system is up to date and accurate.
Person Specification
Qualifications & Education Essential
NVQ 2 level qualification / experience and/or minimum of 4 GCSEs, Level 4 - 9 (A - C), including English Language, or equivalent level qualification or relevant experience
Desirable
Competent with Microsoft Office software including Outlook; ICT Level 1 Qualification or equivalent
Knowledge & Experience Desirable
Previous experience working within the NHS Knowledge of the eRecord, Mermaid, Casis, ERA and or Tracking systems
Skills & Abilities Essential
Basic IT skills Ability to communicate with members of the public and healthcare providers Able to work effectively alone or part of the multi-disciplinary team Effective organisation and time management skills
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name The Newcastle upon Tyne Hospitals NHS Foundation Trust
Address Royal Victoria Infirmary
317 02 Royal Victoria Infirmary
NE1 4LP
United Kingdom
Employer's website https://careers.nuth.nhs.uk/why-us (Opens in a new tab)