About this role
Job summary
An exciting opportunity has arisen to join our friendly team at The Rotherham NHS Foundation Trust (TRFT). We are looking for an enthusiastic and motivated individual with excellent interpersonal skills to work as a Receptionist/Clerical Assistant for the Acute Medical and Short Stay Medical Units, located on B level at TRFT.
You will be an integral member of the team, working on our busy reception areas registering Patients and completing other administrative tasks, relevant to the position. You should have experience working in a clerical role, have a professional attitude, and be able to work flexibly in a busy environment and often a demanding role. You will be able to work a variety of shift patterns including weekends and Bank holidays.
You will ideally have experience of working in a hospital reception environment and be familiar with administrative processes and practices.
For more information, contact Janice Beesley - Admin Team Leader on 01709 427606 or [email protected].
Main duties of the job
Duties include but not exclusive to are: Welcoming and registering Patients upon arrival to the ward. Assist in creating a Patient focussed environment maintaining dignity and confidentiality. Updating Patient movement on EPR in an accurate and timely manner. Deal with both face to face, email and telephone enquiries. Communicate with the Nurse in charge and other site professionals to ensure Patient flow is kept moving throughout the Hospital. General office duties including scanning, photocopying and filing.
About us
The Rotherham NHS Foundation Trust (TRFT) is a combined acute and community Trust serving our local population of around 270,000 people. Our vision is to always act the right way and be proud to provide exceptional healthcare to the communities of Rotherham
As a Trust we are on a journey to excellence and our people and culture are at the heart of everything we do for patients. In the latest NHS Staff Survey ,show progress in areas that matter most to staff. We have seen good results in how colleagues feel about health and wellbeing, alongside increased confidence that employees are recognised and supported
But don't just take our word for it each year hundreds of colleagues receive nominations for our Excellence and Proud awards, showcasing our brilliant people and recognising their achievements. Our people make a difference to the lives of patients every day and we are proud of the improvements we are making
All of our colleagues are key to our journey, and we are continuing to improve our services by upholding the Trusts values of Ambitious, Caring and Together. If you are passionate about making a difference, then please apply to join us on our journey to excellence
Certificates of Sponsorship
For individuals who may require sponsorship under the skilled worker or health & care visa route please use the link below to check your eligibility.GOV.UK www.gov.uk
All band 2 roles are not eligible for sponsorship. The trust no longer supports HCSW band 3 roles with sponsorship
Job description Job responsibilities
Please see attached job description and person specification for full details of the role and responsibilities.
Person Specification
Experience Essential
Previous experience of working in a customer service environment/with members of the public
Desirable
Previous experience of working within the NHS or other healthcare setting Training/experience using Meditech (EPR system)
Qualifications Essential
Educated to GCSE level or equivalent. Maths and English at grade C or above (or equivalent) or equivalent/demonstrable experience.
Knowledge Essential
Working knowledge of Microsoft packages i.e. Outlook, Word, Excel
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name The Rotherham NHS Foundation Trust
Address The Rotherham NHS Foundation Trust
Moorgate Road
Rotherham
S60 2UD
United Kingdom
Employer's website https://www.therotherhamft.nhs.uk/ (Opens in a new tab)