About this role
Job summary
This role works across the NHS Alliance to support the growth of the income pipeline, developing new commercial opportunities, across the wider portfolio of NHS Alliance activities including, English Member Offer projects, longer-term partnerships, the leadership and improvement space, consultancy and more. The role delivers on the strategy set by the Assistant Director Partnerships and works with colleagues across the organisation, leading the shaping and designing of new commercial opportunities, then incubating them until they go live and become BAU.
The Head of New Partnerships is accountable for the growth, development and management of the NHS Alliance New Partnerships sub-team alongside the Partnerships and Sponsorship and Strategic Policy Partnerships sub-teams. This role has a proactive focus, working to ensure that income targets are met or exceeded, contracts agreed and delivered on time and on budget. The highest level of customer service is offered to our partners.
This role has regular travel for team meetings and events, both those that we are delivering and to external events, which present excellent opportunities to build new relationships and develop existing ones to support the development of a strong pipeline, to enable the NHS Alliance to be a financially sustainable and effective organisation.
Main duties of the job
As the Head of New Partnerships, you will:
lead the delivery of a strong new business pipeline, securing partnerships and achieving income targets aligned to organisational priorities.identify, shape and launch new commercial opportunities, taking ideas from concept through to delivery and embedding them into ongoing activity.build and maintain senior stakeholder relationships, acting as a key external representative and ensuring high-quality partner experience.manage and develop the New Partnerships team, supporting performance, and a results-focused culture.work collaboratively across teams to ensure joined-up delivery and smooth transition from sales to delivery.
About us The NHS Alliance is the independent membership body that represents and supports the health and care system in England, Wales and Northern Ireland. We represent, strengthen and support providers and commissioners of NHS care so that the NHS performs at its best and improves patient care across the UK representing frontline reality to government, shaping policy and building capability. We work across the whole NHS as well as within its individual sectors.
Job description Job responsibilities
Deliver the new business plan across the NHS Alliance's commercial portfolio, as set by the Assistant Director Partnerships, ensuring income targets are met/exceeded and deadlines are achieved.Line manage the New Partnerships team on a day-to-day basis and take responsibility for their long-term development and support, using organisational systems, including regular 121s, personal development plans and appraisals, as well as leading weekly team meetings, including meeting as a team in-person at least once a monthRepresent the NHS Alliance at key events and conferences across England, Wales and Northern Ireland to build and strengthen relationships that generate a strong new-business pipeline and support organisational sustainability.Relationships act as first point of contact for a broad range of commercial clients; build trusted relationships, convert opportunities, and ensure effective internal handover once business is secured. Maintain strong internal relationships to align commercial activity with financial and nonfinancial objectives.Identify and pursue new commercial opportunities; manage proposals and contracts through the CRM/Sales Hub pipeline; secure income; produce sales collateral and contracts; and work with finance to raise invoices promptly (ensuring the team does the same). Provide regular progress updates in weekly meetings.Ensure that you and the team regularly attend in-person external in-person events and conferences, covering the full range of key opportunities across England, Wales and Northern Ireland, to build new relationships and develop existing ones to support the development of a strong pipeline, to enable the NHS Alliance to be a financially sustainable and effective organisation.Provide business development support to new products and services the NHS Alliance develops such as the Evolve Collaborative and improvement products developed by the Q community.Conduct market and competitor research to spot emerging opportunities, understand client challenges, and shape solutions and products accordingly.
Person Specification
Experience Essential
1. Proven track record of securing major clients and driving sustained revenue growth 2. Strong negotiation, presentation, and communication skills 3. Strategic thinker with a proactive, opportunity driven mindset and strong analytical and commercial acumen 4. Confident leader who inspires trust and motivates others 5. Comfortable working to targets and managing a dynamic pipeline 6. Excellent interpersonal skills and the ability to build and maintain excellent relationships across an extensive network of internal and external stakeholders 7. Ability to be responsive and agile in a rapidly changing environment. 8. Ability to display and uphold the values of the NHS Alliance both internally and with external organisations, fostering trust and confidence in the brand.
Desirable
1. Record of working collaboratively with partner organisations to build coalitions and achieve shared goals 2. Experience of working in a matrix-style organisation and collaborating across a range of teams
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name NHS Confederation
Address 2nd Floor, 18 Smith Square
Westminster, London
SW1P 3HZ
United Kingdom
Employer's website https://www.nhsconfed.org/ (Opens in a new tab)