About this role
Job summary We are seeking a Senior Policy & Delivery Manager to join the NHS Alliance, leading our Primary Care Network policy programme and strengthening and amplifying the voice of primary care both within the NHS Alliance and nationally. This is a fast paced, member facing role, offering the opportunity to learn, grow and develop within a supportive team.
You will play a pivotal role in shaping national primary care policy and delivering programmes that support members across general practice, community pharmacy, dentistry and optometry. Reporting to the Assistant Director of Primary Care, you will work closely with the Network Director, wider team and partners to influence policy, deliver high impact, improvement focused projects, and strengthen the Networks reach and impact. This is a fast paced, member facing role where you will have line management responsibility for team members, as well as leading and managing projects across matrix teams. Alongside helping to set the policy agenda and leading high profile pieces of work, you will also support the delivery of conferences, undertake visits to members across the country, and present at national events. You will support the Assistant Director in ensuring robust programme management across the network, working directly with members to inform influencing activity and the improvement work delivered by the network, both independently and in partnership with other organisations.
Main duties of the job You will lead policy development and influencing activity, ensuring the Network provides credible, timely insight to national stakeholders while reflecting the experiences and priorities of members.
Key priorities include: leading policy influencing strategy and responding to emerging national issues supporting programme and project management across network activity supporting members with improvement, organisational development and readiness for neighbourhood health maintaining and growing existing primary care member forums building and maintaining strong relationships with members, partners and policymakers delivering projects and programmes that support improvement and innovation in primary care raising the profile of the network through communications, events and stakeholder engagement supporting the development of team members within the primary care network supporting membership growth, retention and commercial partnerships
About us The NHS Alliance is committed to promoting a diverse and inclusive environment for our staff. A place where we can all be ourselves and succeed on merit. We offer a range of inclusive employment policies including family friendly policies and flexible working and we have range of channels to support staff from different backgrounds including our staff networks and a staff forum.
The NHS Alliance is committed to being a flexible employer. We understand the value and benefit to our employees being able to work flexibly and our agile working principles are designed to empower our people to work with optimal flexibility and minimal constraints to support a work life balance and take care of employee health and wellbeing.
You will receive an excellent benefits package, including 30 days annual leave (plus bank holidays), pension scheme, cycle to work scheme, salary sacrifice schemes and travel season ticket loans.
Job description Job responsibilities This role requires the postholder to: 1. Lead policy influencing strategy develop and drive proactive, member-informed influencing plans, producing credible recommendations for national policymakers and responding quickly to emerging issues. 2. Act as a recognised subject matter expert gather insight from members and the wider system, and provide insight, briefings and clear policy positions to stakeholders. 3. Ensure policy alignment and coherence oversee contributions to the Networks policy function, ensuring outputs are consistent with wider organisational priorities and positions. 4. Represent and promote the Network internally and externally support senior leadership to influence national debates through media, events and stakeholder engagement, raising the profile of members work. 5. Lead delivery of projects and programmes scope, plan and manage key projects, ensuring the are delivered effectively, on time, and to a high standard. 6. Build and manage strategic relationships develop strong relationships with members, partners and stakeholders, facilitating collaboration and joint policy or delivery initiatives. 7. Support network sustainability and growth contribute to membership recruitment and retention, business planning and the development of commercial and contract opportunities and income streams. 8. Provide leadership and team management line manage staff, support their professional development, and contribute to a high-performing, collaborative team culture.
Person Specification
Qualifications Essential
1. A good understanding of the primary care sector, the challenges and opportunities. 2. Ability to shape national primary care policy, interpret complex information, navigate complex political and system dynamics, draw politically astute conclusions and apply these to influencing activity. 3. Excellent written and verbal communication for policy audiences, including media engagement, public speaking, and editing others work to a high standard. 4. Proven ability to build and manage relationships, including influencing and working effectively with very senior internal and external stakeholders. 5. Experience shaping team or organisational strategy and supporting decision-making on key priorities. 6. Experience delivering projects and events, working with commercial partners to diversify income streams. 7. Experience leading and managing teams to deliver impactful results and supporting their professional development.
Desirable
The following criteria are desirable and not considered essential for you to be successfully appointed to this role. Desirable criteria are only used where there are a high number of candidates who meet the essential criteria or where there is a need to differentiate between 2 or more equally appointable candidates based on their assessment against the essential criteria.
1. Experience working in or closely with primary care and its day-to-day operations. 2. Knowledge of Government policy, planning, delivery, and expenditure on primary care services, either through experience or genuine curiosity. 3. Has a network of stakeholders across primary care and beyond. 4. Extensive policy expertise strong understanding of the UK public policy landscape, with experience leading policy research, analysis and influencing activity. 5. Experience working in a membership organisation, including engaging, recruiting and retaining members and managing forums or engagement channels.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name NHS Confederation
Address 2nd Floor, 18 Smith Square
Westminster, London
SW1P 3HZ
United Kingdom
Employer's website https://www.nhsconfed.org/ (Opens in a new tab)