About this role
Job summary
Join our team and make a difference!
We're looking for an organised and proactive individual to join the IBD Team at Prince Philip Hospital and deliver high-quality secretarial and administrative support to our clinical staff. In this varied and rewarding role, you will support the Medical Secretary in providing a comprehensive and efficient service to the department, ensuring everything runs smoothly behind the scenes.
You'll be responsible for managing and maintaining patient records both manually and electronically, handling sensitive information such as clinical correspondence, investigations and results with the highest level of confidentiality and professionalism. You will also play an important part in maintaining continuity of service by stepping in to provide cover during periods of absence.
This is a fantastic opportunity to play a key role in supporting patient care while developing your skills in a fast-paced, supportive environment.
Main duties of the job
Working 37.5 hours per week, the successful candidate will be required to support the delivery of a comprehensive and quality secretarial service to the Consultants and their teams and support the Medical Secretaries.
You will undertake a wide-range of duties including receipt and distribution of mail, audio transcription, and the typing of highly sensitive letters and reports, maintaining confidentiality at all times, in addition to operation of the Health Board's patient database system. You will be expected to demonstrate excellent organisation skills and be flexible and adaptable in your approach to work. You must be able to work on your initiative, use tact and diplomacy where appropriate and possess excellent communication skills.
Experience of Microsoft Word, Excel, PowerPoint, and E-Mail, coupled with proven secretarial skills and previous experience of minute taking is essential.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
About us
Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties.
We have over 13,000 staff and together we provide primary, community, in-hospital, mental health and learning disabilities services.
We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers.
Our services are provided in:
Four main hospitals: Bronglais Hospital in Aberystwyth; Glangwili Hospital in Carmarthen; Prince Philip Hospital in Llanelli; and Withybush Hospital in Haverfordwest Five community hospitals: Amman Valley and Llandovery hospitals in Carmarthenshire; Tregaron Hospital in Ceredigion; and Tenby and South Pembrokeshire hospitals in Pembrokeshire Two integrated care centres: Aberaeron and Cardigan in Ceredigion, and several other community settings 47 general practices (six of which are health board managed practices); dental practices (including four orthodontic); 97 community pharmacies; 43 general ophthalmic practices; and 8 ophthalmic domiciliary providers Numerous mental health and learning disabilities services
Job description Job responsibilities
You will be able to find a full job description and person specification attached within the supporting documents.
The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.
The ability to communicate in Welsh isdesirablefor this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.
Interviews will be held on 22.06.2026
Person Specification
Qualifications and Knowledge Essential
Level 3, or equivalent level of competency in Word Processing and Audio Transcription Knowledge of a range of secretarial procedures Knowledge of Software programmes - e.g. Microsoft packages, e-mail Internet and databases. 5 GCSEs or equivalent
Desirable
NVQ Level II Administration
Experience Essential
Previous secretarial and/or administration experience. Health Service experience - familiar with the use of medical terms.
Other Essential
Flexible approach to needs of the service
Desirable
Welsh Speaker ( Level 1 )
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name Hywel Dda University Health Board
Address Prince Philip Hospital
Bryngwyn Mawr, Dafen
Llanelli
SA14 8QF
United Kingdom
Employer's website https://hduhb.nhs.wales/ (Opens in a new tab)