About this role
Job summary Package Description: Are you an experienced and empathetic professional who excels at building relationships? Join our dedicated sales team as a Senior Care Advisor and make a real difference in the lives of individuals seeking compassionate, personalised care. About the Role At Agincare, every call you take has the power to change lives. As a Senior Sales Advisor, youll be at the heart of our sales engine, the first voice families and professionals hear when they reach out for support. Your mission? To turn enquiries into clients by creating a smooth, reassuring, and commercially successful journey from first contact through to assessment and sale. This is where compassion meets commercial drive. Youll combine empathy with sales acumen, making sure every client is matched with the right care service, whether its Home Care, Live-in Care, or one of our Care Homes. Were a hive of activity, and were growing every single year. At Agincare, youre not just a
Main duties of the job Join Agincare as a Senior Sales Advisor to impact lives positively by matching clients with suitable care services. You'll transform enquiries into clients with confidence, handle every step from first contact to service provision, and exceed sales KPIs. You'll work closely with various stakeholders to ensure seamless transitions and handle client queries post-sale. Demonstrating excellent communication, relationship-building, and IT skills is vital. Organizational skills and CRM experience are pluses. The role offers up to £27,500 base DOE + uncapped commission, with opportunities for professional growth in a supportive, family-oriented company.
About us Agincare is one of Englands largest family-owned care providers, established in 1986. With over 4,500 team members across more than 100 locations in England, Agincare focuses on home care, live-in care, care homes, extra care schemes, supported living properties, and live-in offices. Agincare thrives on continuous growth with a strong emphasis on its people. As signatories of the Care Leaver Covenant, Agincare is committed to supporting care leavers, offering guaranteed interviews or informal conversations about career opportunities. With services regulated by the Care Quality Commission (CQC), they uphold equal opportunities for all applicants.
Job description Job responsibilities Package Description:
Are you an experienced and empathetic professional who excels at building relationships?Join our dedicated sales team as a Senior Care Advisor and make a real difference in the lives of individuals seeking compassionate, personalised care.
About the RoleAt Agincare, every call you take has the power to change lives.As a Senior Sales Advisor, youll be at the heart of our sales engine, the first voice families and professionals hear when they reach out for support. Your mission?To turn enquiries into clients by creating a smooth, reassuring, and commercially successful journey from first contact through to assessment and sale.This is where compassion meets commercial drive.Youll combine empathy with sales acumen, making sure every client is matched with the right care service, whether its Home Care, Live-in Care, or one of our Care Homes.Were a hive of activity, and were growing every single year.At Agincare, youre not just a number, youre someone who can really make a mark, shape projects, and become a recognised name in the company.
What Youll Do Own the journey convert enquiries into clients with confidence, handling every step from first contact to care service. Drive sales performance act fast, maximise every opportunity, and consistently exceed your KPIs. Deliver stand-out experiences combine warmth, professionalism, and empathy to support families when they need it most. Collaborate to win work closely with Care Needs Assessors, Field Care Supervisors, and Coordinators to create seamless handovers. Keep it sharp & compliant maintain accurate CRM records, contracts, risk assessments, and funding confirmations. Problem-solve with impact act as a trusted contact for post-sale client queries, from invoicing to care delivery. Be multi-skilled confidently sell across all our services: Home Care, Live-in Care, and Care Homes. Shape the future contribute ideas, feed back to Sales & Marketing, and help refine campaigns to boost ROI. Live our values embody Agincares mission, vision, and values in every conversation.What Were Looking For Proven background in sales, customer service, or care, with results to show. Excellent communication and relationship-building skills. Strong organisational and IT skills (CRM experience ideal). Positive, adaptable, self-motivated, and great under pressure. Full UK driving license and access to a car (desirable).What We Offer Up to £27,500 base DOE + uncapped commission Incentive schemes & competitions win vouchers, holidays, and extra annual leave Access to National Health & Blue Light discount schemes Employee Assistance Programme for you and your family Clear career progression and professional development opportunities Be part of a family-owned business with over 35 years of success and 4,500 colleagues nationwideWhy Agincare?Were one of Englands largest family-owned care providers, established in 1986. Were driven to grow and we do so every year. But while were growing, we never lose sight of what matters: our people.At Agincare, youre not just part of a workforce your part of a family where your contribution is noticed, valued, and rewarded.Here, youll find a career that gives you the tools to succeed, the platform to stand out, and the chance to be part of a company that builds winners.
About AgincareWere a family run business that's been caring and supporting people since 1986.
With over 4,500 team members, were one of the UKs largest care providers and are continuing to grow.We have over 100 locations across England including our care & nursing homes, home care branches, extra care schemes, supported living properties and live-in offices.
Agincare are signatories of the Care Leaver Covenant and are committed to supporting care leavers to live independently.We are proud to be able to offer a guaranteed interview to care leavers, or an informal conversation about our career opportunities.
All of our care services are regulated by the Care Quality Commission (CQC).
Equal opportunities are important to us at Agincare and we welcome applications from all.
Person Specification
Qualifications Essential
Proven background in sales, customer service, or care with demonstrated results. Excellent communication and relationship-building skills are essential. Strong organizational and IT skills (CRM experience ideal) are desirable. The candidate should be positive, adaptable, self-motivated, and excel under pressure. A full UK driving license and access to a car are desirable but not essential.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Agincare
Address Agincare Head Office Services
Portland
DT5 1BB
United Kingdom
Employer's website https://www.agincare.com/ (Opens in a new tab)