About this role
Job summary
We are excited to announce that we are looking for a dynamic Catering Supervisor/Cook to join our passionate team.
Based a Leigh Infirmary the post will be responsible for the preparation and supervision of meal service to patients, staff and visitors.
Working pattern is Monday to Friday, 7 hours per day between the hours of 6am and 7:30pm.
The candidate should demonstrate a passion for food and great customer care skills that will deliver high standards of care with compassion to both patients and customers. Strong leadership skills are required.
This vacancy may close earlier than the specified closing date if a high volume of suitable applications are received.
Please note: Applicants who have previously been advised that they do not meet the requirements for this position should not reapply unless they have since taken clear steps to strengthen their application. Reapplications must include evidence demonstrating how the essential criteria are now met.
Main duties of the job
To ensure meals are produced to the highest standards, following food safety legislation and protocols, under the direction of the Assistant Catering Manager.
Complete and manage paperwork and documents associated with the delivery of service. Support and assist the Assistant Catering Managers as required.
About us
Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust are the proud providers of acute hospital and community services to the people of the Wigan Borough and surrounding areas. At WWL, we value our staff believing that 'happy staff, makes for happy patients'. We have a recognised track record in staff engagement and living our values.
People at the Heart
Listen and Involve
Kind and Respectful
ONE Team
WWL are committed to placing the patient at the heart of everything we do, and in the provision of safe, effective care that acknowledges and ensures dignity. We are seeking to recruit people who share our values and beliefs.
At WWL we value the benefits a rich and diverse workforce brings to our community and therefore welcome applications from all sections of society.
Job description Job responsibilities
Planning and Organisational Duties
Organisation of the Kitchen and Associated areas
Allocation of work to Catering Assistants
Supervision of food production and service, including the satisfactory completion of monitoring forms Responsible for ensuring preparation, cooking and service of meals occurs to strict timetables and deadlines.
Ensure all meals conform to the correct recipe, quantity, quality and appearance. Forecasting menu requirement based on historical data
Checking monitoring /audit forms for accuracy and to ensure remedial action has been taken.
Ensure adherence to Food Safety Legislation and local codes of practice.
In the event of a Major Incident or critical failure, the correct procedures are followed and action is taken so meal service can be continued.
Assist management in the planning of menus and recipes.
Assist management in the production of food safety protocols including Critical control points.
Understand the need for special therapeutic and cultural dietary requirements.
Attend relevant meetings
Production and management of relevant paperwork to support the business of the Trust.
Have a good understanding of the function of catering equipment, reporting mechanical defects when they occur.
Change menus at short notice if suppliers have failed to deliver
Could be asked to test new recipes or new products
Input data into computer systems and update spreadsheets as required
Always maintain a professional attitude, follow strict personal hygiene and appearance codes.
Monitor waste, propose action required to Managers.
Communications and Key Working Relationships
Maintain good communication with colleagues regarding daily activities.
Attend relevant meetings
Liaise with suppliers regarding quality of products or services
Liaise with external agencies as requested.
Liaise across Wards and Departments. Visits wards frequently to chat to patients and staff regarding meal services client requests, and queries at ward level.This will include advising patients of ingredients and allergens in products, discussing with patients who may have difficulty choosing from the menus, devising special menus or changing recipes to suit the individuals needs, explaining dysphagia descriptors etc
Compliance with Trust and Local procedures.
Responsibility for Finance
Adhere to Trust Standing Financial Instructions
Requirement to cash handle, using Dining Room tills or emptying vending machines.
Could be required to secure the Department at the end of a shift
Ensure the correct and economical use of materials and equipment
Ensuring portion control and minimising waste
Controlling allocation of overtime
Ensure stock is issued as per Financial procedure for accounting purposes
Compliance with Trust and Local procedures
Responsibility for Human Resources
Demonstrate own duties to new starters
Attend courses as directed, ensure compliance with mandatory training
Compliance with Trust and Local procedures
Complete time sheet or work record
d Responsible for the welfare of staff under their responsibility, including the completion of return to work interviews following sickness/absence and also the first line disciplinary and grievance issues.
Cascade information to the wider team e.g. complete team briefs
Responsibility for Health & Safety
Responsible for ensuring own safety at work
Ensuring all safety procedures are followed and adhered to by catering staff
Compliance with Trust, Risk Assessment and Datix reporting procedures
Compliance with local & legislative Food Safety Policies & associated documentation
Compliance Trust and Local procedures
Compliance with the Health & Safety at Work Act 1974 the post holder is required to fulfil a proactive role towards the management of risk in all of their actions. This entails the risk assessment of all situations, the taking of appropriate actions and reporting of all incidents, near misses and hazards, and a statutory duty of care for their own personal safety and that of others who may be affected by their acts or omissions.
Responsibility for Teaching
Complete local induction with new starters
Attend relevant courses as directed
Ensure all catering staff complete required training
Work Circumstances & on-call
Required to work unsocial hours
Expected to work in the kitchen/dining room. Exposure to cold, refrigerated, hot and humid environments
Expected to travel between units as and when required
Contact with patients on wards as and when required
Person Specification
Qualifications Essential
Educated to GCSE or equivalent level for example functional skills level 2 Level 2 Food Hygiene Certificate 706/1/2 City & Guilds or equivalent qualification
Desirable
CIEHO Intermediate Food Hygiene IOSH Supervisory Qualification
Experience Essential
Quality monitoring of food production Substantial experience of large scale catering operation Supervisory experience
Desirable
Previous experience of a cook chill system Managerial experience and or qualifications Supervisory experience within a retail/hospitality environment
Skills Essential
Excellent communication and organisational skills Ability to organise and prioritise day to day tasks Ability to use a variety of large scale equipment Ability to work under pressure Use of computer systems snd packages Work to deadlines Excellent customer service skills with the ability to communicate with a range of people including patients and service users Basic literacy and numeracy skills Excellent leadership skills Ability to complete documentation accurately
Knowledge Essential
Knowledge of key temperature controls and food safety legislation Knowledge of cook chill procedure Food & beverage knowledge (techniques, trends & practices)
Desirable
Budgeting and accounting
Additional Essential
Work unsociable hours Flexibility to provide cover for colleagues Ability to travel independently between sites Speak English to an appropiate standard relevant to their role with confidence and accuracy using correct sentence styructures and vocabulary and without hesitation
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Wrightington Wigan & Leigh Teaching Hospitals NHS Foundation Trust
Address Leigh Infirmary
The Avenue
Leigh
WN7 1HS
United Kingdom
Employer's website http://www.wwl.nhs.uk/ (Opens in a new tab)