About this role
Job summary
We're looking for an organised, proactive Payroll Officer to join our friendly and supportive payroll team. In this key role, you'll help deliver a high-quality, accurate payroll and pensions service for the Trust and our external clients.
You'll work closely with Payroll Team Leaders across the full end-to-end monthly payroll cycle, ensuring processes run smoothly, efficiently and in line with policy and best practice. You'll also support managers by helping them access the information they need to lead their teams effectively, providing clear guidance and practical support when required.
This role is ideal for someone who enjoys problem-solving, takes pride in accuracy, and wants to contribute to a service that makes a real difference to staff across the Trust.
This vacancy may close early if we receive sufficient suitable applications, so early submission is recommended.
Applications are assessed directly against the Person Specification. In the Supporting Information section, please demonstrate how you meet the essential criteria, as well-evidenced applications are more likely to progress.
To apply, you must hold an NVQ Level 4 Certificate in Payroll Management, or be able to demonstrate equivalent relevant experience.
Main duties of the job
o Provide an accurate and timely payroll service including the appointments/transfer of staff in the ESR payroll software system. With a high level of accuracy and attention to detail.o Process manual calculations of pay, as required, including correct application of Income Tax, National Insurance, Pension contributions, Statutory Sick Pay, Statutory Maternity Pay, Adoption Leave, Parental Leave, Student Loans, Attachment Orders and other statutory/non statutory deductions and allowances.o Work to strict deadlines and re-priorities workstreams when the need arises and in accordance with payroll procedures and Trust Standing Financial Instructions (SFI's).o Support the development of service delivery throughout the organisation.o Ensure that all adjustments to salaries are correctly approved prior to processing, in line with current policies and procedures.o Deal sensitively, often in emotional circumstances regarding any queries relating to salary.o Maintain knowledge and understanding of National and local terms and conditions i.e., Agenda for Change, Medical and Dental, Consultants, etc., escalating any areas requiring clarification as required, to support the accurate and timely payment of monthly salaries.o Act in accordance with Trust policies and procedures, suggesting any improvements, as and when appropriate.
About us
Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust are the proud providers of acute hospital and community services to the people of the Wigan Borough and surrounding areas. At WWL, we value our staff believing that 'happy staff, makes for happy patients'. We have a recognised track record in staff engagement and living our values.
People at the Heart
Listen and Involve
Kind and Respectful
ONE Team
WWL are committed to placing the patient at the heart of everything we do, and in the provision of safe, effective care that acknowledges and ensures dignity. We are seeking to recruit people who share our values and beliefs.
At WWL we value the benefits a rich and diverse workforce brings to our community and therefore welcome applications from all sections of society.
Job description Job responsibilities
Provide an accurate and timely payroll service including the appointments/transfer of staff in the ESR payroll software system. With a high level of accuracy and attention to detail. Process manual calculations of pay, as required, including correct application of Income Tax, National Insurance, Pension contributions, Statutory Sick Pay, Statutory Maternity Pay, Adoption Leave, Parental Leave, Student Loans, Attachment Orders and other statutory/non statutory deductions and allowances. Work to strict deadlines and re-priorities workstreams when the need arises and in accordance with payroll procedures and Trust Standing Financial Instructions (SFIs). Support the development of service delivery throughout the organisation. Ensure that all adjustments to salaries are correctly approved prior to processing, in line with current policies and procedures. Deal sensitively, often in emotional circumstances regarding any queries relating to salary. Maintain knowledge and understanding of National and local terms and conditions i.e., Agenda for Change, Medical and Dental, Consultants, etc., escalating any areas requiring clarification as required, to support the accurate and timely payment of monthly salaries. Act in accordance with Trust policies and procedures, suggesting any improvements, as and when appropriate. Maintain confidential records, both paper and electronic, for all employees, including National Insurance, Income Tax, Pension, Attachment Orders, and other relevant data in accordance with both Trust and Statutory regulations. Resolve queries on all matters relating to pay and pensions, by telephone, in writing, by email and/or in person. Ensure information held in the payroll system is current, enabling other departments to provide statistical data. Maintain an effective working relationship within the team, across the organisation, and with internal and external stakeholders.
Person Specification
Qualifications Essential
5 GCSE's grades A-C including Maths and English or equivalent experience (A/C) NVQ level 4, Certificate in Payroll Management, or equivalent level of experience (A/C)
Desirable
ECDL Public Sector Pensions Administration (QPSPA) qualification (A/C) CIPP Membership (A)
Experience Essential
Income Tax (PAYE) calculations (A/I) Tax Codes (A/I) National Insurance calculations (A/I) Student Loans (A/I) Statutory Sick and Maternity Payments (A/I) Attachment Orders (A/I) Workplace Pension schemes (A/I) Pension Auto/Re-enrolment (A/I) Customer service (A/I) Use of computer applications for reporting writing and complex queries (A/I)
Desirable
NHS Payroll (A/I) E-expense system/s (A/I) Electronic Staff Record (ESR), including Business Intelligence Reporting (A/I) Understanding of NHS Terms and Conditions of Service (A/I) Oracle systems (A/I) Pensions Online (POL) (A/I)
Skills Essential
Complex manual calculation of gross and net salaries (A/I) Accurate data entry (A/I) High level of attention to detail (A/I) Produce and analyse reports (A/I) Customer service focussed (A/I) Prioritise own workload to ensure deadlines are achieved (A/I) Good communication (A/I) Maintain confidentiality and deal sensitively with information (A/I) Able to analyse, interpret, present, and communicate information to staff at all levels (A/I) Good time management (A/I) Ability to manage multiple tasks and change priorities at short notice (A/I) Work under pressure and ability to concentrate for long periods (A/I)
Desirable
Ability to handle difficult and emotional situations (A/I) Advanced IT e.g., Web ADI, Excel (A/I)
Knowledge Essential
Computer literacy e.g. Microsoft Office (A/I) GDPR (A/I)
Desirable
Electronic Staff Record (ESR) (A/I) NHS Terms and Conditions of Service (A/I)
Additional Essential
Able to work on own initiative (A/I) Effective team player (A/I) Diplomatic, empathetic and tactful (A/I) Flexible attitude to work (A/I) Ability to travel independently between sites when required (A/I)
Desirable
Electronic Staff Record (ESR) (A/I) Continuous improvement attitude (A/I)
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Wrightington Wigan & Leigh Teaching Hospitals NHS Foundation Trust
Address Buckingham Row
Brick kiln lane
Wigan
WN1 1XX
United Kingdom
Employer's website http://www.wwl.nhs.uk/ (Opens in a new tab)