About this role
Job summary
HOUR REQUIRED :
Wednesdays- 07.45- 14.30 -15 min break - unpaid
Thursdays 11.00 -18.30 - 15 min break - unpaid
Fridays 07.45 - 14.30 - 15 min break - unpaid
A medical receptionist is the primary representative of our GP Practice. A medical receptionist will need to be capable of handling stressful situations at any given time in order to serve the patients.
We require someone with experience who can join our team and bring with them the above skills that will enhance the care we provide to our patients. Our patients are our forefront and we them to have a positive experience when they access health care provided by the surgery.
If this is you do not hesitate and apply and come and join our work family. This is a small practice with a small friendly team which supports each other to provide the best health care.
Main duties of the job
You will be responsible for the general administrative and reception duties within the Practice and work with our established processes, policies and procedures to provide a comprehensive high-quality service and deal efficiently and courteously with patient enquiries.
Your regular duties in this role will be dealing with telephone, face to face and electronic enquiries, booking and/or amending patient appointments and home visits, contacting patients to provide information from the clinical team and assisting patients to access our services and those available in the wider community.
About us
This is a small friendly practice with over >5300 patients. The practice is very busy serving mainly the community of the Great Wyrley Area.
We are made up of 2 GP partners - One male one female
1 practice nurse, 1 HCA, 1 GPA
We have 8 reception/administrators , 1 Practice Manager, and 1 Reception Manager.
We are part of a PCN so have access to Paramedic, Social Prescriber, Pharmacist and Pharmacist technician , care co-ordninator, dietician and a social prescriber
Managers and Primary GP have an open door policy which supports all the work force throughout the day.
staff parking (though limited). We are located within walking distance of local shops.
Job description Job responsibilities
You will be responsible for the general administrative and reception duties within the Practice and work with our established processes, policies and procedures to provide a comprehensive high-quality service and deal efficiently and courteously with patient enquiries.
Your regular duties in this role will be dealing with telephone, face to face and electronic enquiries, booking and/or amending patient appointments and home visits, contacting patients to provide information from the clinical team and assisting patients to access our services and those available in the wider community.
Person Specification
Experience Essential
Preferred GP experience but not essential - full training given
Desirable
Previous GP experience
Qualifications Essential
GCSE LEVEL 5/6
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Quinton Practice
Address Wardles Lane
Great Wyrley
Walsall
WS6 6EW
United Kingdom
Employer's website https://www.quintonpractice.nhs.uk/ (Opens in a new tab)