About this role
Job summary
If you are a motivated individual, who wishes to be part of a team that supports the Trust in the day-to-day delivery of excellent patient care, you may wish to apply for the post of Receptionist.
The post will be located in the Main Hospital and will be part of a team working for receptions based around outpatients.
Main duties of the job
Use of PC/VDU to:
Check, correct and update patient information on EPR systemBook outpatient appointmentRegister PatientsRequest, action and distribute computer lists as appropriateRecord requests for patient information from GPs and other Hospitals/Departments.Use of Case Note Management module to record case note movements around the trust.Provides and receives patient information/data to/from patients, clients, staff, GPs and other hospitalsProvides a pulling/location/preparation service for the Trust in regard to case notesUndertake sorting/filing/retrieval of case notes and investigation resultsProvision of appropriate reproduction service to assist in the release of copy medical records in line with Data Protection ActUse of internal microfilming/archiving serviceProvide a dedicated reception service for all enquiries both face to face and telephoneTo undertake Reception duties, Booking of outpatient appointments Booking of Interpreters when required.
About us
The Rotherham NHS Foundation Trust (TRFT) is a combined acute and community Trust serving our local population of around 270,000 people. Our vision is to always act the right way and be proud to provide exceptional healthcare to the communities of Rotherham
As a Trust we are on a journey to excellence and our people and culture are at the heart of everything we do for patients. In the latest NHS Staff Survey ,show progress in areas that matter most to staff. We have seen good results in how colleagues feel about health and wellbeing, alongside increased confidence that employees are recognised and supported
But don't just take our word for it each year hundreds of colleagues receive nominations for our Excellence and Proud awards, showcasing our brilliant people and recognising their achievements. Our people make a difference to the lives of patients every day and we are proud of the improvements we are making
All of our colleagues are key to our journey, and we are continuing to improve our services by upholding the Trusts values of Ambitious, Caring and Together. If you are passionate about making a difference, then please apply to join us on our journey to excellence
Certificates of Sponsorship
For individuals who may require sponsorship under the skilled worker or health & care visa route please use the link below to check your eligibility.GOV.UK www.gov.uk
All band 2 roles are not eligible for sponsorship. The trust no longer supports HCSW band 3 roles with sponsorship
Job description Job responsibilities
Please see attached the job description and person specification for the full details about the role and the responsibilities.
Person Specification
Experience Essential
Previous reception/clerical or customer care experience Previous NHS/Healthcare experience
Desirable
Knowledge of patient administration systems
Qualifications Essential
Educated to GCSE pass level Grade C/4 or above (including English and Mathematics)
Desirable
NVQ Level 2 in Customer Service or willingness to work towards
Knowledge Essential
Confidentiality and an understanding of the Data Protection Act
Desirable
NHS/Healthcare Background
Have you been referred to apply under the Widening Participation Agenda? Essential
If so, please provide the name of the organisation that referred you to enable us to validate and track your application
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name The Rotherham NHS Foundation Trust
Address The Rotherham NHS Foundation Trust
Moorgate Road
Rotherham
S60 2UD
United Kingdom
Employer's website https://www.therotherhamft.nhs.uk/ (Opens in a new tab)