About this role
Job summary
We are looking for a friendly, organised Clerical Officer to join the Pulmonary Vascular Disease Unit, a national centre of excellence based at the Royal Hallamshire Hospital. You'll play an important role in keeping the service running smoothly by supporting patients, clinicians and the wider Respiratory Medicine team. From welcoming patients at reception to helping prepare clinics and admissions, you'll be a key point of contact for those using the service and an essential part of the daily operations of a busy specialist department. This is a varied and rewarding role where no two days are the same, and where your contribution directly helps us deliver a safe, efficient and high-quality service.
Main duties of the job
The successful candidate will support the day-to-day running of the Pulmonary Vascular Disease Unit by carrying out essential clerical tasks that keep clinics, admissions and ward activity organised. This includes welcoming patients, handling telephone enquiries, preparing and maintaining medical notes, and ensuring patient information is recorded accurately on hospital systems. They will help coordinate appointments, transport and follow-up arrangements, and work closely with nursing and medical staff to support patient flow and timely investigations.
Alongside general office duties such as managing post, filing and producing patient information packs, the successful candidate will provide cross-cover for colleagues and contribute to improving administrative processes within the department. They will work in line with Trust policies at all times, maintain confidentiality, and uphold the Trust's values in their daily work.
About us
You will be working for an organisation which values and respects all of its staff and the community it serves. The Trust is a leader in the NHS and research sectors and provides excellent benefits for its staff. This includes commitments to professional development but also many policies to support employees in balancing their personal and professional lives.
Job description Job responsibilities
Please view the attached Job Description and Person Specification documents for full details regarding this post.
When completing your application please ensure that you clearly demonstrate how you meet the role criteria.
Person Specification
Skills and Knowledge Essential
Understanding of data protection issues and the ability to maintain confidentiality Excellent communication skills, with ability to deal with staff at all levels. Displays use of initiative with effective organisational skill Ability to prioritise and work to strict/conflicting deadlines On-going commitment to personal development
Further Training Essential
Knowledge of / experience of using information and/or customer service systems. Working knowledge of Microsoft Office packages including Outlook, Excel and Word.
Desirable
Previous experience Infoflex / 59R Software Previous experience of PAS / Infoflex / SystmOne (area specific software)
Experience Essential
Experience of working within an office environment Experience of working in a public facing role.
Desirable
Relevant experience within the NHS
Education and Qualifications Essential
GCSE at Grade C/4 in English and Maths (or equivalent qualifications) or equivalent experience
Desirable
NVQ Level II in Business Administration / Customer Service / IT
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name Sheffield Teaching Hospitals NHS Foundation Trust
Address Royal Hallamshire Hospital
Sheffield
S10 2JF
United Kingdom
Employer's website https://www.sth.nhs.uk (Opens in a new tab)