About this role
Job summary
This is an exciting opportunity to work at the heart of the Weston Park Cancer Centre being part of our SACT Scheduling Team and leading our SACT reception and admin support team.
We are looking for a motivated individual who will be able to be flexible and efficient within our busy, varied and interesting team. You will be required to deliver a high level of Administrative Support be able to work autonomously and have the ability to work under pressure.
Good communication and organisational skills, along with a flexible approach to duties is essential.
The post holder will work closely with the day case nursing, pharmacy and admin teams at Weston Park Cancer Centre (WPCC) to provide an effective service.
The post holder will be required to work from our off-site facility at Burleigh Medical Centre, in Barnsley and at Weston Park, Sheffield as well as other locations where we deliver SACT within the Network.
Main duties of the job
You will undertake line management duties such as appraisals, sickness meetings and work closely with the Service Coordinator regarding disciplinary issues.
You will be responsible for rota management to ensure appropriate A&C cover for the Day Case Unit and Burleigh Medical Centre.
You will attend regular meetings with the Service Coordinator to report on Day Case issues as well as assist in reviewing patient activity.
In addition to line management duties you will ensure that Systemic Anti-Cancer Therapy (SACT) is scheduled efficient and effectively across the Day Case Units at both Weston Park Hospital and Burleigh Medical Centre and if required the South Yorkshire, Bassetlaw and North Derbyshire Cancer Alliance.
The base for the service is Weston Park Hospital, Sheffield, S10 2SJ and also Burleigh Medical centre. In addition, the post holder may also be required to undertake duties at any of the other sites where Sheffield Teaching Hospitals is responsible for delivering cancer treatment activity, and it is a condition of employment that they are able to. It is anticipated that this may include the hospitals at Barnsley, Chesterfield, Rotherham, Doncaster as well as any other sites within the South Yorkshire and Bassetlaw Cancer Network.
This role will be involved in making a positive difference to the patient's experience of cancer treatment.
About us
Weston Park Cancer Centre is the leading Cancer Centre in the North East of England, with its' clinicians providing non-surgical oncology services to the populations of Barnsley, Chesterfield, Doncaster, Rotherham and Sheffield, as well as patients further afield.
The purpose of the Day Case unit is to provide an efficient, effective and caring SACT delivery service to patients, from across the South Yorkshire Region.
The Day Case Unit delivers SACT to approximately 70 patients each day. SACT treatments vary significantly in duration of treatment and chairs on the Unit. Effective scheduling of treatments and coordination of patient flow is essential to the service.
The Admin and Clerical team within Weston Park are currently undergoing a cycle of improvement meaning as well as leading a service that supports patients at their most vulnerable, you can also contribute to innovations underway and bring your ideas to the creative improvement space.
You will be working for an organisation which values and respects all of its staff and the community it serves. The Trust is a leader in the NHS and research sectors and provides excellent benefits for its staff. This includes commitments to professional development but also many policies to support employees in balancing their personal and professional lives.
Job description Job responsibilities
Please view the attached Job Description and Person Specification documents for full details regarding this post.
When completing your application please ensure that you clearly demonstrate how you meet the role criteria.
Person Specification
Education and Qualifications Essential
GCSE Maths and English grade 4/C (or equivalent) or equivalent experience NVQ L3 in Administration / Customer Service or Team Leading, or equivalent qualification or demonstrable experience
Desirable
ECDL
Experience Essential
Experience of working in an operational service providing customer service to internal or external business partners and the public. Experience of leading, motivating and monitoring the performance of a team Experience of planning, allocating and prioritising a team's workload Experience of working in partnership with other teams and departments Experience of meeting objectives to deadlines personally and through a team Experience of providing 1:1 training Experience of acting as a super user of an IT system Experience of analysing information in conjunction with operational guidelines to make evidence-based judgements and decisions
Desirable
Experience of maintaining an electronic database and data across multiple systems and applications Experience of working in NHS
Skills and Knowledge Essential
Knowledge or scheduling and timetabling processes Exceptional interpersonal and customer care skills Excellent planning skills and the ability to organise and prioritise own workload and that of a team Excellent verbal and written communication skills to ensure patients staff are always well informed. Excellent ICT skills and an interest in adopting new technology to improve the patient experience Ability to accurately input, manipulate and transfer data from one medium to another Ability to use initiative and own judgement to identify, analyse and resolve problems relating to capacity and demand on the Day Case Unit
Desirable
Knowledge of NHS booking procedures Knowledge of Cancer pathways Awareness of pathways and processes involved in SACT services
Personal Qualities Essential
Effective leader and motivator of staff Customer focused and solution orientated when problem solving Demonstrable self-awareness, an understanding of impact on others and ability to manage self and maintain professional conduct in sometimes difficult and challenging situations The ability to discuss sensitive issues and demonstrate empathy with patients and staff Interest in developing role and looking for opportunities to improve working practices Flexible and adaptable approach
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name Sheffield Teaching Hospitals NHS Foundation Trust
Address Weston Park Hospital
Whitham Road
Sheffield
S10 2SJ
United Kingdom
Employer's website https://www.sth.nhs.uk (Opens in a new tab)