About this role
Job summary
If you thrive in a diverse and energetic environment that is rich in culture please consider the next stage of your career and join us on this journey.
This is an exciting opportunity for someone with previous security experience to develop their skills as part of an enthusiastic team providing a professional and welcoming 'front of house' service to our women and families. The successful candidate should have experience as a security officer and face-to-face customer service, a flexible approach to their work and be professional, punctual and reliable.
You will work as part of the Maternity team assisting in the smooth running of the busy Postnatal Ward by providing administrative, clerical and reception duties. The post holder will act as the first point of reference for patients, visitors and callers to the ward, ensuring that their needs are met promptly and courteously.
It is essential that you have experience with dealing with the public. It would be desirable if you have experience of working within a hospital environment as a ward clerk or clinic coordinator and have experience in Maternity Care. Please make sure your personal statement reflects the essential criteria stated in the advert and personal specifications in the job description.
As our Maternity Unit is an acute area the position has fixed shifts of 10:00 - 20:00 on Tuesday, Friday, Saturday and Sunday
Main duties of the job
To ensure and maintain the safety of mothers and their babies in the inpatient areas of the maternity service.
To maintain an up to date record of all visitors to the maternity inpatient areas.
To maintain all equipment and uniform supplied to you in a clean and presentable manner, full uniform must be worn at all times while on duty in the line with the uniform protocol.
To respond immediately to all fire alert calls, taking action in line with the Trust fire procedures, to minimise the risk to life and assets. To ensure fire escape routes are clear and equipment are in working order and fully accessible at all times and current relevant fire legislation is being complied with.
To respond to calls from ward/department staff to deal with patients who are being violent, abusive, disruptive or have absconded from the ward, assess the situation and take appropriate action to resolve the situation taking relevant factors into consideration.
Ensure that visitors of all kinds are courteously received, assisted and directed in a manner which will reflect credit to the Trust.
To report security defects or omissions in the maternity unitin a timely and accurate manner.
To promote security awareness throughout the Trust.
Respond to intruder security alarms, inspect for signs of break-in, search for suspects, in a safe manner and liaise with the Police.
About us
St George's, Epsom and St Helier University Hospitals and Health Group cares for a population of four million people in South West London and North East Surrey. Our sites include St George's Hospital, one of 11 major trauma centres in the UK and the largest healthcare provider and major teaching hospital in the area; St Helier Hospital, home to the South West Thames Renal and Transplantation Unit and Queen Mary's Hospital for Children; and Epsom Hospital, home to the South West London Elective Orthopaedic Centre (SWLEOC).
After years of collaboration, our two Trusts became a hospitals group in 2021. While remaining as two separate Trusts, being a hospitals group will help us to collaborate more closely on research, and the development, education, and training of our 17,000-strong workforce.
Job description Job responsibilities
********Please refer to attached job description and person specification for full job main duties:********
Please ensure that you meet the person specification before applying and that your supporting statement reflects these criteria.
** The vacancy may close earlier than the advised date, depending on the volume of applicants**
Person Specification
Qualifications and Training Essential
Knowledge of restraint techniques Physical Intervention Level 2
Desirable
First Aid
Experience Essential
Previous Security Related Experience Trained to SIA Standard
Desirable
Healthcare background Basic knowledge of criminal law
Skills and Knowledge Essential
Good communication skills
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name St George's University Hospitals NHS Foundation Trust
Address Carmen and Gwillim ward, 4th floor Lanesborough Wing, St George's Hospital
Blackshaw road
London
SW17 0QT
United Kingdom
Employer's website https://www.stgeorges.nhs.uk/ (Opens in a new tab)