About this role
Job summary
We are looking for an organised and proactive Management Administrator to join our central team at Belvoir Health Group.
This is a key role supporting the smooth running of our practices, helping to ensure we meet governance, compliance and operational requirements. You will work closely with the Business Manager and wider team, coordinating important processes such as health & safety, audits, complaints and policy management.
If you enjoy bringing structure, keeping things on track, and working behind the scenes to support high-quality patient care, this could be an excellent opportunity.
Main duties of the job
In this varied and rewarding role, your responsibilities will include:
Supporting health & safety processes across sites, ensuring checks are completed and recorded Organising governance meetings, including agendas, minutes and action tracking Maintaining and updating the policy register, ensuring documents are current and well managed Coordinating complaints handling, ensuring timely responses and clear communication Monitoring audit activity, following up actions and supporting reporting Managing administrative systems and records in line with GDPR and confidentiality requirements
Youll act as a central point of coordination, helping to ensure nothing is missed and everything is completed to a high standard.
About us
Were looking for someone who is:
Highly organised with strong administrative skills Able to manage multiple priorities and deadlines Confident communicating with a range of stakeholders Comfortable working with data, documentation and tracking systems Belvoir Health Group is a forward-thinking group of GP practices serving our local communities across South Nottinghamshire. We are committed to delivering high-quality patient care while supporting our staff to develop and thrive.
You will be joining a supportive and collaborative team, with opportunities to contribute to service improvement and organisational development.
What we offer
NHS Pension Supportive team environment Opportunities for development and progression
Job description Job responsibilities
Job Title: Management Administrator
Hours: 30 hours per week
Band: Band 3
Reports to: Business Manager
Job Purpose
To provide comprehensive administrative support to ensure the practice meets its governance, compliance, and operational requirements, with a focus on coordination, tracking, and oversight.
Key Duties & Responsibilities
1. Health & Safety
Coordinate completion of routine H&S checks across sites Maintain records and escalate any concerns Support compliance with H&S policies 2. Governance Support
Organise and support governance meetings Prepare agendas, minutes, and action logs Collate clinical and operational data reports Deal with subject access requests and GDPR 3. Policy Management
Maintain and update the policy register Monitor review dates and coordinate updates Ensure version control and document storage 4. Complaints Management
Act as key contact for complaints coordination Track complaints progress and deadlines Liaise with staff and external stakeholders Prepare responses and ensure timely closure 5. Audit & Compliance
Maintain and monitor audit schedule Follow up with staff to ensure completion Record outcomes and support reporting 6. General Administration
Maintain accurate records and documentation Support operational and administrative processes Ensure compliance with GDPR and confidentiality
Person Specification
Experience Essential
Strong organisational and administrative skills Ability to manage multiple tasks and deadlines Experience in healthcare or similar environment Good communication and stakeholder coordination skills
Desirable
Experience of CQC or governance processes Knowledge of GP systems or NHS structures Experience managing complaints or audits
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name PartnersHealth
Address Belvoir Health Group
Fern Road
Cropwell Bishop
Nottingham
NG12 3BU
United Kingdom
Employer's website https://www.partnershealth.co.uk (Opens in a new tab)