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Practice Administrator/Care Co-ordinator @ Primary Care Careers

GBOnsitePart-timeJob reference M0038-26-1081
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About this role

Job summary

Hoveton and Wroxham Medical Centre is looking for a well organised and motivated practice administrator to join us on a part-time basis of 15 hours a week, worked over Thursdays and Fridays. There is some flexibility regarding the start and finish times: either 8.00am - 4.00pm or 8.30am - 4.30pm each day.

This role will provide comprehensive administrative support to the doctors, clinical and management teams throughout the practice.

Main duties of the job

  • Scanning, summarising and coding of clinical correspondence. Following the practice protocol and using own initiative to highlight urgent actions to GPs where relevant.
  • Summarising and management of medical records, including the use of the National Data Repository.
  • Processing OOH reports, NHS 111 reports and admission & discharge information.
  • Recording cervical screening and bowel screening results within SystmOne.
  • Supporting the nursing team with some of the admin functions in relation to the Cervical Screening Management Service.
  • Recording vaccination history within SystmOne.
  • Processing GP2GP transfers, entering any missing allergies/read codes as necessary.
  • Processing GP insurance reports, ensuring the correct invoice is generated and fees paid in advance.
  • Processing Subject Access Requests in strict accordance with the practices protocol making sure these are done in a timely manner and entered onto the spreadsheet.
  • Processing requests for non-NHS work, ensuring correct consent, raising invoices, advising on the fee and entering on the spreadsheet.
  • There will be minimal patient contact, taking messages and dealing with appropriate queries, ensuring data entered into patients notes is accurate and relevant.

Please note, previous applicants need not apply.

About us

We are a highly reputable, friendly and supportive semi-rural, dispensing, research and GP training practice operating in north Norfolk within the village of Hoveton/Wroxham, 6-miles to the north east of the fine city of Norwich. We have a growing list size of approximately 10,000 patients. We are also a member of the NN4 Primary Care Network, working closely with 5 other local practices.

Since 2025, Hoveton and Wroxham Medical Centre has been managing primary care services at the new Magna Medical Centre in Rackheath.

Candidates are encouraged to contact the practice to arrange an informal visit ahead of interviews to help you find out more about the position.

Job description

Job responsibilities

For more detailed information regarding this vacancy please see job description attached. For anything else, please get in touch with Primary Care Careers.

Person Specification

Qualifications

Essential

  • If you are a well organised person, who thrives in a busy working environment where no two days are the same, we'd love to hear from you.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Primary Care Careers

Address

Stalham Road

Hoveton

Norwich

Norfolk

NR12 8DU

United Kingdom

Employer's website

https://www.eoeprimarycarecareers.nhs.uk/ (Opens in a new tab)

Skills

AdministrationNHSPermanentHealthcare

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