About this role
Job summary
The Patient Safety Manager is a member of the Corporate Patient Safety Team.
The post holder will have a visible presence in the Trust representing the Patient Safety Team and be responsible for leading effective, timely and proportionate responses to patient safety incidents, by working collaboratively and proactively with CMG staff in accordance with Trust, National and Commissioner's policies and good practice.
The post holder will work autonomously as a Patient Safety Manager with support from the Patient Safety Lead when required.
The post holder will work in line with Trust's Patient Safety Incident Response Plan and Policy and be responsible for leading proportionate responses to incidents. This will involve working with a range of internal and external stakeholders to review, analyse and use judgement to improve patient safety whilst developing a culture of continuous improvement to deliver high quality care. The post holder will also ensure that Duty of Candour requirements are met.
The Patient Safety Manager will support the Patient Safety Lead to provide Trust-wide support, ensuring high quality reviews and effective learning and improvement as part of the Trust's annually agreed Patient Safety Incident Response Plan (PSIRP) as required within the Patient Safety Incident Response Framework (PSIRF).
Main duties of the job
The post holder will also ensure all Trust staff have the specialist knowledge and skills to improve patient safety through the delivery of patient safety training, teaching and leading by example in the facilitation of incident reviews and maintain the patient safety incident response process in the Trust ensuring it is in accordance with National and Trust policy.
Propose and implement policy or service changes related to patient safety across multidisciplinary teams and support informing wider Trust policies that have an impact on patient safety across the organisation and will regularly communicate highly complex, sensitive and distressing information relating to patient safety incidents compassionately and effectively to a range of stakeholders including members of the Trust, patients and families.
You will be expected to contribute and support monitoring delivery of any Cost Improvement Plans (CIPs) or financial initiatives in the corporate patient safety team to maintain required budgetary position. however the post holder will deputise for the Patient Safety Lead when required and is expected to be highly visible and act as an expert point of reference to support and provide leadership and advice to all colleagues across the organisation on the application of processes for the effective management of patient safety incidents across the Trust, with a focus on improvement.
About us
Our new strategy, developed with the support and feedback of colleagues, patients, and partners, is our compass for the next seven years (2023-2030).
We have four primary goals
- high-quality care for all,
- being a great place to work,
- partnerships for impact, and
- research and education excellence
And we will embed health equality in all we do - taking active steps to reduce the avoidable differences in healthcare that some people face, working in partnership with communities.
Our strategy is underpinned by new values and we will work to ensure they are an everyday reality for all:
- we are compassionate,
- we are proud,
- we are inclusive, and
- we are one team
This is an exciting moment as we look to the future with clarity on what we already do well and where we need to focus our energies to make an even bigger difference for the people we serve.
About the University Hospitals of Leicester NHS Trust:
https://www.uhleicester.nhs.uk
Job description
Job responsibilities
Please see attached document JD and Personal Spec for more information on documents on this vacancy .
Person Specification
Communication
Essential
- Highly developed communication skills, both in person and in writing, to clearly and succinctly communicate highly complex/multi-stranded, sensitive and distressing information relating to patient safety incidents.
Trust Values
Essential
- Must be able to demonstrate behaviours consistent with the Trust's Values and Behaviours.
Qualifications
Essential
- Degree or equivalent vocational/ professional qualification.
- Highly developed specialist patient safety knowledge, underpinned by theory and experience to Postgraduate Diploma or Masters or equivalent level of experience.
- Evidence of completion of safety related modules or programmes of study, in patient safety theory, quality improvement, project management or evidence of continuous professional development.
Knowledge and Experience
Essential
- Experience of working with a variety of stakeholders at all levels. Demonstrates knowledge of national patient safety strategy, patient safety incident management and use of local risk management system eg Datix
- Experience of writing and presenting reports and verbal updates, to meetings.
- Knowledge and understanding of Duty of Candour and Being Open.
- Evidence of leading change and making service improvements in local area.
- Experience of developing & delivering new or revised educational & training programmes.
Desirable
- Worked in a patient safety-related role with an understanding of the principles that underpin approa
Planning and Organization
Essential
- Demonstratable negotiation and organisational skills. Can prioritise and work to tight deadlines a deliver a broad range of complex activities whilst being mindful of adjustments that may be needed due to uncertainty
EDI
Essential
- Able to demonstrate a commitment to and understanding of the importance of treating all individuals with dignity and respect appropriate to their individual needs.
Others
Essential
- Ability to act on own initiative in line with policy, seeking advice as necessary. Monitor themes, trends and clusters within case load and inform the relevant Patient Safety Lead, communicating issues of concern. Able to analyse and interpret multiple complex data sources containing quantitative and qualitative data to allow for analysis and comparison of a range of learning outcomes
Desirable
- Knowledge of Trust strategy and initiatives and how this relates to own service Able to interpret n
Skills
Essential
- Ability to write professional reports to a high standard which require consolidating complex information from a variety of sources
- Ability to work with people from a variety of backgrounds clinical and non clinical in highly emotionally charged situations and remain calm, facilitate information sharing and the development of appropriate safety actions for improvement.
Desirable
- Understanding and experience of systems based investigation tools
- Experience of using IT systems for interpreting and analysing data and generating reports Experiencedin conductinglearning reviews following incidents
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
University Hospitals of Leicester NHS Trust
Address
Glenfield Hospital
Groby Road
Leicester
LE3 9QP
United Kingdom
Employer's website
https://www.jobsatleicestershospitals.nhs.uk/ (Opens in a new tab)