About this role
Salary: £47,055 - 52,770 per year
Requirements
- Strong experience operating and leading within a complex Microsoft infrastructure environment.
- Strong Microsoft Azure knowledge, including Virtual Machines, Storage, Virtual Networking and Azure Virtual Desktop.
- Strong Microsoft 365 administration and operational experience.
- Good knowledge of Microsoft Entra ID, including Conditional Access, MFA and role-based access.
- Experience with monitoring and security tools such as Azure Monitor, Log Analytics, Microsoft Sentinel and Microsoft Defender.
- Strong PowerShell automation skills, ideally alongside Microsoft Graph and/or Azure CLI.
- Good understanding of ITIL service management, particularly incident, problem, change and continual service improvement.
- Previous experience leading, managing or mentoring technical infrastructure teams.
- Experience supporting infrastructure change and transition into live services.
- Degree, IT qualification or equivalent relevant industry experience.
Responsibilities
- Lead the day-to-day delivery and improvement of infrastructure services.
- Manage and develop a team of seven infrastructure professionals.
- Provide technical leadership across Azure, Microsoft 365 and associated infrastructure services.
- Oversee monitoring, capacity, availability, patching and security.
- Lead investigations of major or recurring incidents and drive root-cause resolution.
- Support infrastructure changes, projects and service transitions into live environments.
- Manage third-party suppliers and ensure agreed service levels are achieved.
- Identify opportunities for automation and continual service improvement.
- Manage relevant operational budgets and supplier spend.
Technologies
- Azure
- Support
- ITIL
- Microsoft 365
- PowerShell
- Security
- Office 365
- Cloud
- DevOps
More
We are recruiting on behalf of a large, purpose-led Welsh public-sector organisation that delivers essential services across Wales. Technology is critical to keeping the organisation operational, secure and able to support its people and wider stakeholders. This hands-on leadership role leads a team of seven infrastructure professionals operating and improving a predominantly Microsoft-based enterprise environment, with a focus on keeping critical infrastructure secure, resilient, available and fit for purpose.
The position is based in Cardiff or Bangor with hybrid working, offers a salary of £47,055–£52,770, 37 hours per week and a pension contribution of 28.97%. Our Yolk Public Sector & Not-for-Profit team works with organisations across the UK on temporary, contract and permanent recruitment, supporting applicants through public-sector recruitment processes. We are an equal opportunities employer, embrace diversity and encourage applications from all qualified candidates.
last updated 46 week of 2026