About this role
Salary: £35,000 - 40,000 per year
Requirements
- Around 3+ years experience in technical support, infrastructure engineering, or a similar position
- Experience working within Microsoft hybrid environments
- Strong knowledge of Windows Server and Active Directory
- Experience administering Exchange
- Exposure to Hyper-V or comparable virtualisation technology
- Understanding of DNS, DHCP, and Group Policy
- Strong technical troubleshooting skills
- Experience supporting end-user hardware and software
- Good communication and customer-service skills
- PowerShell or other scripting/automation experience is beneficial
Responsibilities
- Diagnose and resolve infrastructure and end-user incidents
- Provide 1st and 2nd line support across desktops, laptops, printers, and peripherals
- Administer Windows Server and Active Directory environments
- Manage user accounts, permissions, and access
- Support DNS, DHCP, and Group Policy
- Administer and troubleshoot Exchange, Teams, and SharePoint
- Support Hyper-V technologies
- Configure, deploy, and maintain computers, mobile devices, and other IT equipment
- Assist with IT hardware and software procurement
- Maintain technical documentation and knowledge-base information
- Work within established security, governance, and audit requirements
Technologies
- Active Directory
- Hardware
- Hyper-V
- Support
- Mobile
- PowerShell
- Security
- SharePoint
- Windows
More
Were recruiting an Infrastructure Engineer for an established organisation in South Wales. This is a hybrid role with three days on site, paying £35,000–£40,000. The position offers broad exposure across Microsoft infrastructure, virtualisation, modern workplace technologies, and end-user technology, with the opportunity to take genuine technical ownership and develop automation skills. After probation, the role participates in an on-call rota of approximately one week in every five to six, with an allowance and additional payment for call-outs. Applications should include a CV and cover letter. A referral scheme is available, and while we aim to respond to every application, we may not be able to do so; candidates who have not heard back within seven days should consider their application unsuccessful.
last updated 46 week of 2026