About this role
Salary: £30,000 - 35,000 per year
Requirements
- Good understanding of networking fundamentals and some hands-on experience, potentially gained in an MSP, ISP, internal IT team, IT support role, or junior networking role.
- Comfortable with TCP/IP, DNS, DHCP, VLANs, switching, routing, and troubleshooting network connectivity issues.
- Exposure to firewalls, particularly Fortinet, is useful; expertise across every technology is not expected.
- A genuine interest in networking, willingness to work hands-on with equipment, and motivation to develop technical skills.
- Comfortable speaking with customers, attending sites when required, and contributing to completing the work properly.
- Full UK driving licence (essential).
- A networking degree or CCNA may provide a suitable foundation, but is not required.
Responsibilities
- Deliver networking projects and provide day-to-day customer support remotely and on-site.
- Install and configure switches, routers, firewalls, and wireless access points.
- Troubleshoot LAN, WAN, and Wi-Fi issues.
- Support new customer site installations and network upgrades.
- Install equipment in communications cabinets, patch switches, and assist with wireless deployments.
- Provide some wider IT support as part of our MSP.
- Work alongside experienced engineers and take on increasing responsibility for individual work and customer projects as your knowledge develops.
Technologies
- FortiGate
- Support
- LAN
- Network
- TCP/IP
More
We are a growing MSP based in Lancaster, expanding our networking function following new client wins. Our upcoming projects offer the opportunity to gain experience with platforms including Fortinet FortiGate, Ubiquiti UniFi, and Juniper Mist, while learning alongside experienced engineers. This is a hands-on role involving projects and customer support rather than a desk-based password-reset position. The role is based in Lancaster, with five days a week in the office, and offers a salary of £30,000–£35,000 plus benefits. We have a growing workload and opportunities to develop your skills and gain exposure to projects and different technologies.
last updated 46 week of 2026